Spanish-Speaking Customer Experts for an Electronics Company - Work In Greece

Mercier Consultancy MD is looking for dedicated Spanish-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will provide exceptional customer service and technical assistance to Spanish-speaking clients, ensuring their needs are met promptly and effectively.

Key Responsibilities

• Respond promptly and professionally to customer inquiries from Spanish-speaking customers via phone, email, and chat.
• Assist customers with product information, technical support, troubleshooting, and after-sales service.
• Maintain accurate records of all customer interactions and follow-up actions in CRM systems.
• Collaborate with internal teams to resolve customer issues and improve service delivery.
• Stay updated on product developments, company policies, and industry trends to provide accurate information.
• Provide feedback to enhance customer service processes and overall customer satisfaction.

• Fluency in Spanish (spoken and written) is mandatory; proficiency in English is a plus.
• Previous experience in customer service or technical support, preferably in the electronics sector.
• Strong communication and problem-solving skills with a customer-centric approach.
• Ability to multitask and work efficiently in a fast-paced environment.
• Familiarity with CRM software and digital communication tools.
• Willingness to relocate and work in Greece.
• Passion for technology and delivering exceptional customer experiences.

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Monthly Performance Bonus
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...