Norwegian Customer Care for Mercedes Cars | Fully Paid Relocation to Athens

Are you a Norwegian speaker, and ready for your new chapter abroad? At Mercier Consultancy, we are on the lookout for a driven, motivatedNorwegian-speaking Customer Care Consultant to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering crucial support, assisting customers in their inquiries, and making a real impact with every interaction.

Please note: While you will be dedicated to representing Mercedes, you will be directly employed by our partner—an industry-leading digital solutions and customer service provider based in Greece.

If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with afully paid relocation package, meaning you'll benefit from a seamless transition and focus on building your career while embracing the country's vibrant culture, stunning landscapes, and exceptional quality of life.

Key Responsibilities

• Handle customer inquiries for Norwegian speaking customers.
• Resolve complaints professionally to maintain high customer satisfaction.
• Accurately document all customer interactions in the CRM system.
• Collaborate with internal teams to improve product support and customer service processes.

• Native-level fluency in Norwegian (both written and spoken) is essential.
• A minimum English proficiency of B2 is required.
• Strong communication and problem-solving skills.
• Comfortable using computers and willing to learn new software tools.
• Ability to work in a team-oriented environment.
• Willingness to relocate and live in Greece.

• Competitive Monthly Salary,
• 2 Extra Salaries per year,
• Monthly Performance Bonus,
• Fully Paid Relocation Package,
• Continuous support during and before your relocation to Greece,
• Fully Paid Training,
• Positive international environment,
• Health Insurance,
• And Much More!