German Customer Care for Technological Leader | Relocation to Athens, Greece

Are you a German speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivatedGerman-speaking Customer Care to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.

If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with afully paid relocation package, enabling you to relocate to Greece stress-free.

Key Responsibilities

• Handle customer inquiries for German speaking customer through phone, chat and email.
• Resolve complaints professionally to maintain high customer satisfaction.
• Assist customers in software solutions.
• Aid in billing inquiries.
• Accurately document all customer interactions in the CRM system.
• Collaborate with internal teams to improve product support and customer service processes.

• Native-level fluency in German (both written and spoken) is essential.
• A minimum English proficiency of B2 is required.
• Strong communication and problem-solving skills.
• Previous experience with CRM tools and Customer Service is a plus.
• Comfortable using computers and willing to learn new software tools.
• Ability to work in a team-oriented environment.
• Willingness to relocate and live in Greece.

• Competitive Monthly Salary,
• 2 Extra Salaries per year,
• Monthly Performance Bonus,
• Fully Paid Relocation Package,
• Continuous support during and before your relocation to Greece,
• Fully Paid Training,
• Positive international environment,
• Health Insurance,
• And Much More!