French Customer Care for Consumer Endproducts | Live & Work in Sofia, Bulgaria

Are you someone who speaks French, and you're looking to move abroad? Mercier Consultancy is excited to offer a fantastic opportunity for French Speaking Customer Care Representatives willing to represent various Consumer End-products from Bulgaria.

This unique opportunity allows you to work and live in a vibrant environment for a leading concern committed to equal employment opportunities for everyone, and ensuring exceptional customer service to brands worldwide.

Key Responsibilities

• Deliver professional and timely customer support in French.
• Assist customers with product information, order management, and issue resolution.
• Maintain accurate documentation of customer interactions in CRM systems.
• Resolve complaints effectively, ensuring customer satisfaction and retention.
• Collaborate with internal teams to improve customer service processes and resolve complex issues.

• Exceptional fluency in French (both written and spoken) is essential.
• A minimum English proficiency level of B2 is required.
• Strong communication skills and attention to detail.
• Strong problem-solving abilities and customer-oriented mindset.
• Willingness to relocate to Greece and adapt to a multicultural work environment.

• Competitive Monthly Salary,
• Fully Paid Relocation Package,
• Work in a positive international environment
• Fully Paid Training
• Health Insurance
• And many more benefits!