Co-Op Student - Operations Excellence

About MealSuite 
MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. Our mission is to help care teams deliver better dining experiences with less effort. We’re a fast-growing team working on meaningful problems that directly impact patient and resident care. 

About the Role 
We’re looking for an Operations Excellence Co-Op Student to join our Operations team, supporting our Project Management Office (PMO). This is a project coordination and operations support role embedded in Operations and the PMO, reporting to the VP, Operations and working closely with thePMO team. You will help us make progress on a few key operational priorities as we scale by supporting our Project Managers and partner teams, rather than owning delivery or accountability for their work. This co-op position runs for the September 2026 - December 2026 co-op term. 

What You’ll Do 

• Provide project coordination and PMO support, including data gathering, status tracking, and documentation that helps our Project Managers move work forward 

• Support teams in setting up and rolling out a centralized process repository and templates, helping standardize structure and capture workflows where teams are ready, with each team retaining ownership of its own processes and diagrams 

• Partner with Business Intelligence to support existing reporting initiatives through light analysis, data preparation, and help operationalizing dashboards 

• Provide targeted support to a defined process improvement and continuous improvement pilot, including mapping current state processes and identifying inefficiencies within a scoped project 

• Support one or two defined AI use cases, such as documentation support or reporting efficiency, to deliver tangible outcomes 

You’ll Also Work on the Following Projects: 

• Support the setup and rollout of a centralized Operations process repository and SOP templates, driving initial capture where teams are ready while ownership stays within each function (approximately 6 weeks to complete) 

• Map current state processes within a defined pilot area and identify inefficiencies and improvement opportunities (scoped project) 

• Partner with Business Intelligence to support and help operationalize existing dashboards and standard metrics reporting (ongoing support, light analysis and data preparation) 

• Support one or two defined AI use cases, such as documentation support or reporting efficiency, with clear, measurable outcomes (defined scope) 

What You Bring 

• Current enrollment in a post-secondary program with a Canadian institution in Business, Operations Management, Industrial Engineering, Project Management, Health Administration, Data Analytics, or related field 

• Basic understanding of AI tools and workflow automation platforms 

• Understanding of process mapping and workflow documentation 

• Experience with digital productivity tools (Microsoft 365, Google Workspace, or similar) 

• Meticulous attention to accuracy and an analytical mindset with strong problem-solving skills 

• Knowledge of project management methodology, tools, and quality management principles (Lean, Continuous Improvement, Six Sigma, Quality Management, etc.) considered an asset 

• Clear and concise communication skills with the ability to convey ideas effectively in both written and verbal form 

• Active listening skills, demonstrating attention to stakeholder needs, the ability to ask clarifying questions, and confirm understanding before acting 

• The ability to build relationships across different business functions and show a team-oriented attitude 

• Proactive communication and willingness to flag issues early, provide regular progress updates, and the confidence to escalate blockers without prompting 

• Ability to thrive in a collaborative, fast-moving environment 

Compensation: $21.67 – $31.53 CAD per hour (as determined by work term) 

This role requires working onsite in our Cambridge office (96 Grand Ave S Unit 101, Cambridge, ON N1S 2L9) two days per week. 

Why You’ll Love Working Here   

• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.   

• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.   

• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals.   

• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at  mealsuite.com/careers. 

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact accommodations@mealsuite.com. 

MealSuite uses AI-assisted tools during parts of the hiring process, including screening and workflow automation. All final hiring decisions are made by people. 

This is a current vacancy, and we are actively hiring for this position.