Key Account Representative (Maternity Cover - 12 Months)

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity: 

As a Key Account Representative, you will be part of the Core Europe Commercial Team, supporting key customers across two retail channels. Reporting to the Associate Manager Key Account, you will split your responsibilities equally between two strategic accounts, supporting the Fisher-Price business across both channels. While based in Frankfurt, you will work closely with the relevant Key Account Managers and collaborate with cross-functional stakeholders across Sales, Marketing, Omnichannel Retail Marketing (ORM), Finance, and Supply Chain to drive business performance and deliver commercial objectives.

What Your Impact Will Be: 

• Take full ownership of your customer portfolio - build, manage, and foster a strong customer relationship 
• Lead negotiations for pricing and activations with your assigned customers 
• Dive into sell-in and sell-out data, market share insights, and performance KPIs to uncover opportunities and drive results 
• Craft impactful brand activation plans for both online and offline channels to elevate our in-store visibility and digital presence 
• Champion omnichannel growth and boost digital sales within your accounts 
• Own the business planning process, from forecasting individual products to collaborating with supply chain teams 
• Align closely with Marketing and ORM to bring 360-degree customer and consumer plans to life 
• Own projects in close collaboration together with brand teams to align on company projects and executing Mattel's strategy 
• Work cross-functionally to ensure budgets are strategically allocated and deliver maximum impact 
• Be the face of Mattel at customer meetings, regular on-site visits, and exciting trade fairs like the Spielwarenmesse in Nuremberg 

What We’re Looking For: 

• 3+ years of experience in Key Account Management or Sales 
• Proven skills in negotiation, business planning, and long-term strategic thinking 
• Strong relationship builder with the ability to connect across all levels 
• Analytical mindset with a data-driven approach to decision-making 
• Comfort in managing complexity across portfolios and customer structures 
• Passion for digital marketing and brand storytelling 
• Experience in forecasting and budget ownership 
• Commercial thinker with a drive to win in a competitive environment 
• Team player with international flair and high energy 
• Degree in Business Administration or a related field 
• Experience in a leading FMCG company preferred 
• Exposure to the toy industry is a plus, but not a must 
• Fluent in German and English 
• Skilled in MS Office 

What We Offer: 

• Gross annual salary range ofEUR 68,7200 - EUR 81,605
• Paid time off: 30 vacation days + 2 x 0,5 Mattel Days (company day off)
• Holiday allowance
• Hybrid working set-up
• Commuting benefits: 70% reimbursement of public transport tickets or one-way travel allowance for EUR 0,13/km based on days worked on-site
• Meal vouchers
• Subsidized EGYM Wellpass membership
• Employee assistance program: Access to Modern Health, Headspace, and Maven
• Toy discount

Mattel’s total compensation package is based on objective, gender-neutral criteria such as job grade, work location, relevant skills, and experience. This information is provided to enable informed and transparent consideration and negotiation of employment terms. If your profile is retained and we schedule an interview, we will share further details on Mattel GmbH’s total rewards package. Please note that (some of) the benefits above may change over time, due to changes in the company policy or in legislation. We will not ask about your previous salary history.

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to JoinMattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do sohere!  You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy