customer service representative
Sutherland
🇪🇬 Egypt
On-site
2 days ago
2 days ago
- Provide professional technical support and troubleshooting to customers.
- Identify and resolve technical issues efficiently.
- Guide customers through solutions in a clear and friendly manner.
- Document customer interactions and reported issues accurately.
- Deliver an excellent customer experience while meeting performance standards.
- Work effectively in a fast-paced, team-oriented environment.
- ExcellentEnglish communication skills.
- Strong problem-solving and troubleshooting abilities.
- Good computer and technical skills.
- Customer-focused with a professional attitude.
- Ability to multitask and work under pressure.
- Willingness to workrotational shifts, including overnight shifts.
- Previous technical support or customer service experience is a plus, but not mandatory.
customer service representative · Sutherland