Key Responsibilities
- Provide general administrative support for office activities, meetings, and materials management.
- Receive and forward information, as well as sort and route incoming correspondence.
- Organize and maintain office and client documents as directed.
- Perform customer service activities via email and phone, under supervision.
- Provide backup support for the leadership, when needed.
- Create and maintain spreadsheets and filing systems to track activities and clients.
- Prepare reports as requested by management.
- Assist with processing no-charge orders and Return Merchandise Authorizations (RMAs).
- Support process improvement and efficiency initiatives as directed.
Administrative · Jbtm