Solutions Engineer

Summary:

Duties & Responsibilities:

Job Responsibilities: 

• Pre-Sales Support & Customer Engagement 

• Partner with account teams to drive technical strategy and solution design for key accounts. 

• Provide direct pre-sales support to customers, tailoring product presentations and delivering technical demonstrations. 

• Understand customer business needs and translate them into consultative, value-driven solutions. 

• Lead proof-of-concept activities, ensuring successful technical evaluations. 

• Collaboration & Solution Development 

• Work with internal and external teams to anticipate, qualify, and respond to customer needs. 

• Serve as liaison between sales, product marketing, and engineering to communicate customer requirements and feature requests. 

• Provide post-sales technical support and ongoing customer training as required. 

• Collaborate with VIAVI Support and Engineering teams to resolve technical issues quickly and effectively. 

• Relationship Building 

• Build and maintain trusted technical relationships with strategic customers, particularly large accounts such as Cisco. 

• Develop long-term customer partnerships to support account growth and ongoing success. 

Education & Experience 

• Bachelor’s degree from an accredited university in Engineering or related technical field (or equivalent work experience). 

• Minimum5 years of experience in technical sales, business development, or pre-sales in the telecommunications, networking, or test and measurement industry. 

• Proven track record managing large strategic accounts, preferably Cisco or other major OEMs. 

Pre-Requisites / Skills / Experience Requirements:

Technical Expertise 

• Strong background innetworking, network security, and applications. 

• Hands-on experience withIP and Ethernet technologies: Data Center Ethernet, 1.6T/800/400/100/40/10GigEth, L4–L7 technologies, AI/ML, RoCEv2/CCL. 

• In-depth knowledge ofrouting protocols: IPv4/IPv6, RIP, BGP, OSPF, ISIS, RSVP-TE. 

• Familiarity withMPLS protocols: RSVP-TE, LDP. 

• Application-level protocol knowledge:HTTP(S), TCP/IP. 

• Experience with test platforms such as:TestCenter, CyberFlood, Viavi, Keysight/Ixia, BreakingPoint Systems (preferred). 

• Programming/scripting experience inPython (a plus). 

• Cisco certifications (CCNA, CCNP, CCIE) are highly desirable. 

Soft Skills 

• Outstanding interpersonal skills with strong verbal and written communication abilities. 

• Analytical thinker with strong problem-solving skills and attention to detail. 

• Service-oriented, positive, and self-motivated, with the ability to work independently. 

• Excellent organizational and time management skills. 

• Strong commitment to building and maintaining long-term customer relationships. 

If you have what it takes to push boundaries and seize opportunities, apply to join our team today.

VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Job Posting Pay Range:

to

Exceptional qualifications, experience and location may impact salary.  VIAVI offers a competitive benefits package thatincludes paid time off, health, life and disability insurance,401(k),and a bonus program.