LikeRemoteStrategic Partner Success Manager, Business Development
🇺🇸 United States
CRM
Management
Marketing
Excel
Security Engineer
Mental Health
$90,000 - $120,000
Strategic Partner Success Manager, Business Development
from 🇺🇸 United States
$90,000 - $120,000
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
ROLE OVERVIEW
TheStrategicPartner SuccessManageris responsible formanagingandgrowingrelationships withLifeStance’slargest patient referral sources includinghealth systems, independent medical practices, andother behavioral healthorganizationsintheir assigned markets. The position will report directly to the Senior Vice President, Corporate and Business Development, and will workhand-in-hand with crossfunctionalleadership to growourreferral base.
COMPENSATION:$90,000 - $120,000/annually in addition to a competitive bonus plan
RESPONSIBILITIES
Foster ongoing relationships and partnership with our largestreferral partners to drive loyalty and growthof patient referrals to LifeStance
Collaborate with the SVP, BusinessDevelopment and other business development leadersto develop a nationalstrategy and implementationplan to increase awareness of and drive referrals toward our clinical service offerings.
Strategicallyidentify, and execute on, opportunities for growth within existing referral relationships.
Troubleshoot barriers and challengesencountered by referral sourcesthat inhibita seamless patientreferralprocess.
Develop andmaintaintrust with key stakeholders, both internal and externalto LifeStance.
Partner withLifeStance’s marketing teamoncollateraldevelopment and educational materials.
In partnership withLifeStance’s clinical leadership, arrange educational opportunities to engage potential referral sources.
Stay abreast of industry trends, analyzing market dynamics, and competitor activityto inform strategic decision-making.
Assist inmaintainingacurrent,comprehensive, andorganized customer relationship management system (CRM).
Proactivelyidentify areas of underperformance(e.g., partners with declining referral volume)andtake corrective action.
Operate with high integrity andcomply with company policies and procedures.
SKILLS & EXPERIENCE
Bachelor’s degree inbusiness, marketing,healthcareora related field.
7+ years ofaccount managementand/or business development(BD)experience, preferably in healthcare services.
Experience working in the behavioral health industry is preferred.
Proficient in Microsoft Office Suite, including Excel and PowerPoint.
Proventrack record of growing a book of business and successfully achieving targets.
Analyzingstructured andunstructured data to draw actionable conclusions, prioritizetimeand resources, and implement process changes.
Passionate about mentalhealthcare andLifeStance’smission.
Excellent communication and organizational skills.
Detail oriented.
Cross functional collaboration.
Solutionfocused.
Proactive self-starter.
Building positive team culture.
Self-awareness.
Effective listener.
Ability to set realistic expectations while still meeting customer needs.
Open to receiving constructive feedback.
Navigatingconflict and tradeoffs betweenpersonal targets andbroaderbusinessobjectives.
Qualified candidates must be legally authorized to be employed in the United States.
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.
LifeStance is an EEO/Affirmative Action Employer and does not discriminateon the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status,disability or any other legally protected status.
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LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team atADA@lifestance.com. Please note: This contact is intended solely for accommodation requests.Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our officialcareers page.
