IL
Lien Filing Specialist
ICONMA, LLC
🇺🇸 United States
On-site
Staff / Principal
2 days ago
- 10-key
- Microsoft Office Applications
2 days ago
Not enough detail in this posting to match
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Responsibilities:
- Primary focus is on moderate execution within defined parameters with some expansion to complex issues based on development.
- Roles at this level are responsible for moderate operational and/or administrative work
- Administering moderate procedures, analysis, tasks and reporting while receiving limited instructions for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process
- Reviews and ensures proper documentation or procedures are used for moderate activities
- This role covers a combination of staff within the areas of credit cards, retail banking, small business banking, consumer lending, mortgage banking, collections, recovery, origination, or auto finance and cover a broad range of responsibilities and duties
- Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior level or supervisor.
- May provides service in relation moderate complex billing inquiries, service requests, suggestions and complaints from customers
- Individual at this level is expected to use some independence of thought but to refer more complex problems to supervisors or other experts.Â
- while contributing to workflow or process change and redesign, and to form a strong basic understanding of the specific product or process
- Accountable for regular reporting and analysis requests
- Typically covers a broad range of responsibilities rather than focusing on one specific role.
- Recommends and implements programs to solve routine issues
- Is fully proficient in duties while working under moderate to limited supervision.
- Other duties as assigned
Requirements:
- Typically, 1-3 years of experience in operations role
- High School Diploma or GED equivalent required. College degree preferred
- Works well with others in a fully developed work team environment
- Open minded and adaptable to new ideas in a changing environment
- Excellent customer service skills
- Proven excellent verbal/written communication and interpersonal skills
- Ability to work under pressure and meet deadlines
- Analytical, research and problem resolution skills
- Proficient in 10-Key, able to perform with a high degree of speed and accuracy.
- Comfortable navigating multiple computer systems and applications
- Proficient in Microsoft Office applications
- Basic understanding of accounting principles
- Basic understanding of banking policies, procedures, government regulations
- Basic understanding of loan documentation
- Proven ability to handle all monetary/ processing functions independently
- Proven ability to handle high transaction volumes accurately
- Ability to meet production goals
- Proven ability to handle all customer service inquires and diffuse difficult customer situations independently
- May train or assist in training new staff
- Ability to work with minimal supervision in decision making
- Exceptional attention to detail.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Lien Filing Specialist · ICONMA, LLC