Platform Success Representative with English

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

About us:
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Come join our team where you’ll make technology happen in surprising ways.

As a Platform Success Representative, you will be: 

• Achieving sales targets by proactively managing a group of platform trading customers. 

• Identifying, onboarding, andreactivatingnew and dormant online partners. 

• Training and educating partners to promote a self-serve approach on the platform. 

• Collaborating with internal teams to maximize sales opportunities through the platform. 

• Handling inbound queries and providing solutions within the defined SLA. 

• Focusing on customer base growth, platformutilization, and revenue targets.

• Resolving day-to-day platform issues and driving insights during customer interactions. 

• Promoting Ingram Micro campaigns andincreasing platform engagement. 

• Driving self-serve quoting and quote-to-order conversions. 

• Monitoring customer trends andcollaborating on resolving challenges. 

• Working a Monday to Friday schedule from 11:00 AM to 8:00 PM.

About you :

You are: 

• Pro-active! 

• Customer oriented  

• Thinking outside the box to drive positive improvement 

But you also have:  

• Knowledge of professional, effective telephone techniques and customer care 

• Strong negotiation and influencing skills 

• Good knowledge of IT products 

• Excellent communicationskills: written and verbalrequired. 

• Ability to meet deadlines 

• Team playerapproach 

• Fluent English 

About our offer: 

•  Competitivesalary &Bonus system 

• Additionalhealth insurance 

• Foodvouchers &Transport Allowance 

• Well-beingProgram &Multisport card 

• Referralandbaby bonus 

• Paidholidaydaysincreasingin time 

• Chance topracticeforeignlanguageskillsandattenddifferent trainings 

• Variousopportunitiesforcareerdevelopmentandgrowthwithinthe company 

• Freeaccess to an online learning platform 

• Hybridtypeof work 

• Modernofficespacewithfreecoffeeandhot beverages 

• Recognition awards 

Wedonotfinishwiththegoodnews,becausewehave: 

• Impressive parties 

• Lotsofsocial events 

• Company discounts 

• Auniqueopen-minded culture 

• Fresh,livelyandfriendlywork environment 

• TrendingTikTokandInstagram accounts 

• Inspiringleaders 

What are you waiting for? Apply now!

*Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro.
 

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