Senior Cloud Engineer

Join LeapXpert: Innovating the Future of Business Communication

At LeapXpert, we've built the infrastructure that turns enterprise communication into intelligence enterprises can act on. As the leader in Governed Communication Intelligence, our platform enables employees to connect with clients on the consumer messaging channels they actually use, governs and captures every conversation as enterprise data, and converts that data into deployable intelligence for teams, AI agents, and the business decisions that matter. Governance is the foundation. Intelligence is the value. 

Our mission: enable enterprises to build a governed communication infrastructure that makes trust structural, intelligence compound, and every client relationship more productive. 
We recently announced an $180M growth investment and are recognized as a Visionary in the Gartner® Magic Quadrant™ for Digital Communications Governance and Archiving for the second consecutive year. Hundreds of the world's most demanding enterprises trust LeapXpert to power their most important client conversations every day. 

This is just the beginning. We're growing fast and looking for sharp, driven people to help us define and build the Governed Communication Intelligence category. At LeapXpert, you'll work on high-impact projects, collaborate with ambitious teams across the globe, and help shape a platform that is rewriting how enterprises communicate, govern, and compete. 

Apply now.

Why join us

• Innovative Culture:Work at the cutting edge of business communication technology, with a product that’s changing the way Fortune 500 companies communicate.
• Impactful Work:Your contributions will directly impact how millions of professionals connect and collaborate worldwide.
• Global Team: Be part of a diverse, mission-driven team that values collaboration, innovation, and growth.
• Growth Opportunities:With our rapid expansion, there are plenty of opportunities for professional growth and development.
• Award-Winning Product:Join a company with a track record of success and recognition, including accolades like being named a Gartner Cool Vendor.

About the role 

• Title: Senior Cloud Engineer  

• Function: Engineering 

• Reporting: Director of Platform Engineering 

• Location: Sofia, Bulgaria (Hybrid)

We're looking for a Senior Cloud Engineer who: 

• Is a self-starter that collaborate with other platform teams and stakeholders across time zones to deliver business impact. 

• Foster a culture of technical excellence, collaboration and continuous learning. 

• Exert strong hands-on experience and operate in a high performing environment with limited guidance 

• Oversee the development and maintenance of a comprehensive set of ready-to-consume cloud patterns and solutions. 

• Take an active role in cloud governance, ensuring that any application deployed to production meets the standards set by the firm and fulfills applicable regulatory requirements. 

• Partner with application development teams to facilitate the migration of existing applications and development of new cloud-native applications on public cloud platforms such as Azure and hybrid architectures. 

• Champion a frictionless and intuitive cloud onboarding experience for developers, accelerating their transition to public cloud. 

• Define and prioritize product feature requests that align with the firm’s business and engineering priorities. 

• Ensure Secure defense-in-depth implementations. 

• Drive the implementation of architectural best practices and solutions that are highly available, resilient and scalable. 

• Provide engineering leadership with regular insights into the progress of customer migrations, reporting on key wins and roadblocks. 

What you’ll do  

After joining our team, your main responsibility is to deploy, automate, maintain, and manage the production system to ensure high levels of availability, performance, and scalability. This involves: 

• Develop an automation pipeline to support the CI/CD process with integrated security gates, automated vulnerability scanning, and compliance checks 

• Deploy and monitor the infrastructure of our services on various cloud platforms 

• Lead initiatives for upgrading the systems to improve security posture, availability, reliability, and performance through proactive threat assessment and remediation 

• Work closely with the development team by rapidly deploying instances, monitoring operating efficiencies, and responding as needs arise 

• Collaborate with security teams to implement security policies as code and recommend process improvements for both operational efficiency and security compliance 

• Evaluate new technology options and vendor products with security risk assessment and compliance validation 

• Ensure critical system security through implementation of defense-in-depth strategies, best-in-class cloud security solutions, vulnerability management programs, and incident response procedures 

Required Skills and Qualifications  

• Excellent leadership, communication and interpersonal skills  

• Minimum of 10 yrs of relevant professional experience in Systems Engineering or Software Engineering 

• Bachelor’s degree in computer science, engineering, or a related field (or equivalent practical experience). 

• Proven experience as an Engineering Manager or a Senior Technical Lead, with a focus on cloud-native development or platform engineering. 

• Demonstrated ability to drive technical decisions across teams and influence without direct authority. 

• Strong written and verbal communication skills; comfortable presenting to both engineering and non-technical stakeholders. 

• Experience mentoring engineers and contributing to a culture of technical excellence and continuous learning. 

• Self-directed and comfortable operating with limited guidance in a high-performance environment. 

• Strong understanding of cloud architecture, microservices, containerization, and systems (e.g., Linux Kernel, Kubernetes, Docker). 

• Building secure, highly available and scalable systems especially in a large, enterprise-level organization. 

• Experience with hybrid cloud solutions, on-premises integration, and distributed microservices/zero-trust architecture  

• Experience with Istio/service mesh security, Docker image optimization, and secure image practices  

• Experience with Terraform, Prometheus, and policy-as-code tools (Rego/OPA/Gatekeeper, Falco)  

• Experience leveraging AI to support development and automation 

 Our Values 

• Curiosity: We’re curious and future-focused.
  
• One Team: We’re one team, in many colors.
  
• Customer–Driven: We’re obsessed with the customer.
  
• Integrity: We don’t compromise on the integrity.
  
• Excellence: We exemplify excellence
  

LeapXpert values diversity and inclusion as critical components of our culture and success. We believe a diverse team with various backgrounds, experiences, and perspectives fosters creativity, innovation, and mutual respect. We are committed to creating a welcoming and supportive environment where everyone can thrive regardless of ethnicity, gender identity, sexual orientation, age, religion, or ability. We actively seek to recruit and retain talent from diverse communities and encourage all qualified candidates to apply.   Please submit your resume for consideration.