Lead II - DevOps Engineering SRE DevOps

Experience: 8-15 Years

Job Location: Chennai, Bangalore, Hyderabad, Kochi, Trivandrum, Noida, Pune

DevOps SRE Engineer / Platform EngineerRole Overview

We are looking for highly hands-onDevOps SRE Engineerswith strongPlatform Engineeringexperience supporting application and API hosting platforms inAWS and Kubernetesenvironments.

The ideal candidate should have strong recent hands-on technical expertise in production environments, with the ability to operate, troubleshoot, optimize, and enhance platforms within amulti-vendor ecosysteminvolving multiple teams.

This is ahands-on individual contributor role and not a people-management position. Strong communication skills are essential, along with the ability to lead technical discussions with Tier 2 teams, stakeholders, and cross-functional engineering groups.

Key Responsibilities

• Maintain, troubleshoot, and enhanceCI/CD pipelines, withGitLab preferred.
• Manage and supportAWS infrastructureand cloud-native services.
• Deploy, operate, and troubleshootKubernetes workloads and platforms.
• Performproduction incident triage, debugging, and root cause analysis.
• Uselogs, metrics, monitoring tools, and Splunkfor effective production troubleshooting.
• Develop and enhanceTerraform-based infrastructure and automation.
• Supportrepository restructuring, platform modernization, and engineering transformation initiatives.
• Drive improvements inplatform stability, reliability, observability, scalability, and performance.
• Support platforms that host and enableapplication and API services.
• Collaborate closely with theGCC team and UST BFF leads.
• Work effectively across a multi-vendor engineering ecosystem and coordinate technical resolution across teams.
• Drive technical discussions, identify recurring platform issues, and implement sustainable solutions.
• Contribute to continuous improvement of platform engineering practices, automation, and operational processes.

Must-Have Skills

• Strong hands-on experience inDevOps / Site Reliability Engineering (SRE).
• StrongAWSexperience, including production infrastructure management and troubleshooting.
• Strong hands-onKubernetesexperience.
• Strong experience withCI/CD pipelines, preferablyGitLab CI/CD.
• Hands-on experience withTerraformand Infrastructure as Code (IaC).
• Strong production troubleshooting andincident managementexperience.
• Experience withSplunk, logs, metrics, and monitoring/observability tools.
• Strong understanding ofLinux/Unixenvironments and troubleshooting.
• Experience supportingapplication and API hosting platforms.
• Experience with platform reliability, availability, performance, and observability improvements.
• Strong debugging androot cause analysis (RCA)capabilities.
• Ability to work independently as a hands-on technical contributor.
• Strong communication and stakeholder-management skills.
• Ability to drive technical discussions withTier 2 support, engineering teams, stakeholders, and cross-functional teams.
• Experience working in amulti-vendor / distributed engineering environment.

Good-to-Have Skills

• Experience withAWS EKSor other managed Kubernetes services.
• Experience withGitLab administration or advanced GitLab CI/CD.
• Advanced Terraform modules, state management, and automation experience.
• Experience withHelmand Kubernetes deployment automation.
• Experience with observability platforms such asPrometheus, Grafana, CloudWatch, or similar tools.
• Experience withDocker/containerization.
• Experience with scripting/automation usingPython, Shell, or Bash.
• Knowledge ofAPI platforms, microservices, and cloud-native architectures.
• Experience with platform modernization and repository restructuring.
• Experience implementingSRE practices, SLIs/SLOs, error budgets, and reliability engineering principles.
• Experience with security, IAM, networking, and cost optimization in AWS.
• Experience coordinating technical initiatives across multiple vendors and engineering teams.

Experience Range

6–12 yearsof overall experience in DevOps, SRE, Cloud Engineering, Platform Engineering, or related roles.

Preferred:4+ years of strong hands-on experience with AWS and Kubernetes in production environments.

Candidates with extensive recent hands-on expertise and strong production troubleshooting experience will be preferred over candidates with primarily managerial or coordination experience.

Preferred Candidate Profile

The ideal candidate is a strong hands-on engineer who canoperate production platforms, troubleshoot complex incidents, automate infrastructure, improve reliability, and work across multiple engineering/vendor teams. The role requires someone who can not only execute technically but also confidently drive technical conversations and influence stakeholders toward effective platform solutions.