Supervisor, Marketing In House

We Put the World on Vacation

Assists theTravel + LeisureIn-House Marketing Manager in overseeing the daily operations and productivity of the In-House Marketing Team.Assists in the interviewing, hiring, supervision, training, development, and behavior/performance management of associates. 
Essential Job Responsibilities 
Responsibilitiesinclude but are not limited to: 
• Direct supervision of In-House Marketing staff: interview,hire and train associates; plan,assign and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution). (45% time) 
•Maintain total site marketing penetration standards set by management.Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrivalreport. Prepare daily and weekly status reports to include, but not limited to, show factors and Penetration rates to besubmittedin a timely manner for corporate deadlines. Prepareadditional reportsdeemed necessary by management. (30% time) 
• Coordinate with In-House andFront Line sales managementwith regard to tour seats available and potential tour flow. Coordinate with salesregarding new/changes in marketing programs (booking/gifting policies). (10% time) 
•Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issuespertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.) (10% time) 
• Other duties as assigned (5% time) 
 
Travel Requirements 
Minimal 
 
Minimum Requirements and Qualifications 
 
Education 
High School Diploma, GED, or equivalent 
Training requirements 
None 
Knowledge and skills 
• Excellent verbal and written communication skills; must maintain a high level of professionalism at all times 
• Ability to effectively coach, counsel and motivate direct reports 
• Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners) 
• Ability to efficiently multi-task 
• Ability to negotiate effectively 
• Working knowledge of marketing databases 
• Ability to recruit, train and develop employees 
• Ability to lead by example 
• Detail oriented and accurate 
• Ability to carry out responsibilities in accordance with the organization's policies and applicable laws 
• Demonstrated problem solving ability 
 
Technical Skills 
• Maintain up to date knowledge on all company systems such as; Mainframe, Focus and CRS. 
Job experience 
• Two (2)years marketing experiencerequired, primarily invacation ownership industry. 
Experience equivalent to the education requirement may be accepted in lieu of the education requirement. 

How You'll Be Rewarded:

Compensation

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request toMyCareer@travelandleisure.com, including the title and location of the position for which you are applying.