Executive Assistant III Tufts Medical Center

About Tufts Medicine Tufts Medical Center

Tufts Medical Center, a world-renowned academic medical center, has provided exceptional care across New England for over two centuries. From our primary

care to our level one trauma center to our leading heart transplant program and over 100 specialties and services, our clinicians deliver innovative, patient-centered care every day. Tufts Medical Center is the principal teaching hospital for Tufts University School of Medicine and a leading research institution, conducting game-changing medical and health policy research.

Job Overview 

This position supports both the VP of HR at Tufts Medical Center and the Chief Nursing Officer, Chief Experience Officer and SVP Patient Care Services.The Executive Assistant will be a member of the executive EA team at Tufts Medical Center

Assumes the responsibility for administrative supportandaacts as office coordinator for the department.This position performs duties requiring expert level administrative support and project management skills toassist aleader ofa major corporate function, where assignments involve work of a confidential, complex nature and involve handling information of strategic importance.Assistsexecutive by relieving them of complex details and advanced administrative duties.High-level contactsrequire the use of considerable discretion, judgment, tact, and diplomacy.Independently investigates assigned problems determining method of research data requirements as well as analysis techniques. Prepares reports and recommendations for action by supervisor. Contacts organization personnel at all levels to gather information and prepare reports.Provides day to day scheduling, meeting coordination and project implementation. Serves as a liaison to board level volunteers,physician and executive leaders in support of departmental activities. Servesa principal role in the scheduling and coordination of agendas, projects, and schedules. 

Located at Tufts Medical Center in Boston, MA onsite 5 days per week

Job Description 

Minimum Qualifications: 

1.Bachelor’s Degree. 

2. Five (5) years ofprogressively responsible secretarial/administrative experience including three (3) years ofsecretarial/administrative experience to a senior-level executive 

Duties and Responsibilities: Theduties and responsibilities listedbeloware intended to describe the general nature of work and are not intended to be an all-inclusive list. Other dutiesand responsibilitiesmay be assigned. 

1.Produces correspondence, memos,minutes,and reports from dictation, drafts, models, etc. Edits material for grammar, spelling, and format andhigh-quality presentation and style. Prepares high quality presentation graphics. 

2. Attends meetings of committees/boards composed of executives from the voluntary sector in the capacity of recording secretary. 

3. Coordinates all department level meetings, arranges dates andplace, books conference call line, notifies participants via Outlook calendar invitations; collects,copies and distributes meeting materials. 

4. Arranges a wide variety of inside and outside meetings,special events and activities. Prioritizes events for the most efficient use of available time. Makes travel arrangements for extended trips and groups. 

5. Coordinates large, complex internal and external meetings, seminars, and similar events. Coordinates production of meeting agenda. 

6. Communicates with a wide variety of high-level executives and officials to exchange critical or sensitive information andexpedite matters on behalf of superior. Monitors progress on important matters and follows up to ensure disposition. Assignments involve work of a complex and confidential nature,necessitating exposure tohighly sensitive information, and requiring considerable discretion, judgment, tact, and diplomacy. 

7.Receives phone calls and messages,provides informed interpretationon procedures and policies tohigh level internal and external customers, refers matters toappropriate executive, function, or department. 

8.Provides assistance with administrative processes associated with the department or function andexpeditesa wide variety ofhighly sensitive administrative matters requiring a basic understanding of hospital policies and operational issues. 

9. Processes and follows up toexpedite office administrative paperwork, such aspurchase requisitions, employment requisitions, employee time sheets, expense vouchers, etc. 

10.Follows up with a variety of personnel within and outside of the organization to ensure timely completion. 

11.Independently performs assigned portions of highly sensitive projects, determining sources and method of obtaining information, data requirements for assigned information, as well as analytical techniques. Prepares reports and recommendations for action by superior. 

12.Prepares reports using statistical or financial tables, which may involve the development of original formats of graphs and charts for meaningful presentation of data. 

13.Sets up andmaintains files and records of extremely sensitive, confidential information, ensuring efficient retrieval. 

14.May perform the following lead duties to coordinate activities and assigned personnel (where applicable):Plays a lead role in implementing new or revised systems and procedures. Performs basictrouble-shooting andprovides feedback on processimprovements; Relays work instructions provided by supervisor;Schedules, distributes, andmonitors the flow of work on behalf of theExecutive. 

15.Utilizes database applications softwaremaintains reportsappropriate to informationalneeds, and arranges andmaintains information. Develops and produces a variety of reports. 

16.Performs miscellaneous clerical duties: collate, sort, fax, file, distribute, and retrieve documents and mail. Records and relays phone messages. 

17.Participates in performance improvement initiatives anddemonstrates the use of quality improvement in daily operations. 

18.Supports compliance with established hospital policies, quality assurance programs, safety and infection control policies and procedures. 

Physical Requirements:  

1. Normal office setting. 

2. Frequent contact with patients, medical staff, and department personnel. 

3.Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs. 

4.Requires manual dexterity using fine hand manipulation tooperate computer keyboard. 

5.Requires ability to see computer screen and reports. 

Skills & Abilities: 

1. Ability to manage multiple, simultaneous tasks and prioritize according to established criteria and protocols. 

2. Good organizational and communication skills, both verbal (in-person and with telephone phone) and written in English. 

3. Good computer skills using Microsoft office including Outlook, Excel, and PowerPoint. 

4. Ability to write and spell in English to ensureaccurate message taking.   

5. Excellent interpersonal skills arerequired and changing deadlines and the adaptability to changerequired. 

6. Ability to work under pressure and changing deadlines and the adaptability to change required. 

7.Ability to visualize the big picture independently with minimal supervision and direction.  

8. Excellent proofreading skills. 

9.In-depth understanding of office management and daily operations. 

10.Working knowledge of office equipment, such as printers and faxmachines.                                                                                                                   

11.Highly resourceful team player who can effectively work with staff and senior level managers.           

12. Adapts quickly to changing priorities for organizational alignment.

13.Anticipates needs and take a proactive approach to needs of assigned personnel.

14. Has a proactive mindset.

15. High level of resourcefullness.

Job Profile Summary 

​This role focuses on providing administrative and business support to the organization in order to achieve operational goals.  In addition, this role focuses on performing the following General Administration duties: Produces documents, collects, records,sorts and files information, handles mail, prepares routine reports, makes travel arrangements, arranges appointments, responds to inquiries, data entry, andoperates office equipment.   A professional individual contributor role that may direct the work of otherlower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typicallyacquired through advanced education.   A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically, responsible for: managing projects / processes, working independently with limited supervision,coaching and reviewing the work oflower level professionals, resolving difficult and sometimes complex problems. 

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.

The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.

Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range:

based on full-time equivalent