Delivery Agent Intern - Automotive Delivery

The Company

We are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting-edge technology and a customer-centric approach.

Location: Raunheim, Germany (Headquarters near Frankfurt)
Employment Type: Full-time Internship (September - December)

The role
As aDelivery Agent Intern, you will gain hands-on experience in automotive operations, customer delivery, and logistics while working alongside experienced professionals in a dynamic international environment. You will play a key role in ensuring customers receive their vehicles through a seamless, premium delivery experience, contributing directly to customer satisfaction and brand success.

This internship offers a unique opportunity to develop practical skills in vehicle operations, logistics coordination, customer journey management, and cross-functional collaboration. For high-performing interns, this role may also serve as a pathway to future career opportunities within Zeekr as we continue our expansion across Europe.

This is what you will do:

As a Delivery Agent Intern, you will be responsible for the final and one of the most important stages of the customer journey: vehicle delivery. You will help ensure that deliveries are executed on time, according to defined standards, and with a strong focus on quality, reliability, and customer satisfaction.

Working closely with Sales, Service, Logistics, Operations teams, and external service partners, you will coordinate delivery activities, manage delivery-related information in digital systems, and support customers throughout the handover process.

• Support and coordinate the end-to-end vehicle delivery process for assignedcustomers

• Collaboratewithinternalteamsandexternalservicepartnerstoensuresmoothdeliveryexecution

• UseCRMandoperationalsystemstoschedule,track,anddocumentdeliveries

• Verifythatvehiclesareprepared,inspected,anddocumentedaccordingtocompanystandards

• Actasakeypointofcontactforcustomersthroughoutthedeliveryjourney

• Coordinatevehiclehandoversandensureapremiumcustomerexperienceatdelivery

• Resolvedelivery-relatedissuesinaprofessionalandsolution-orientedmanner

• Maintainaccuraterecordsanddeliverydocumentation

• Contributetothecontinuousimprovementofdeliveryprocesses,tools,andoperationalstandards
  

To be successful in the role you will demonstrate:

• Previousexperienceinautomotivelogistics,vehicledelivery,customeroperations,orasimilarenvironmentisanadvantage

• StrongdigitalproficiencyandconfidenceworkingwithCRMsystemsandoperationaltools

• Abilitytoquicklylearnandadapttonewsystemsandprocesses

• Strongorganizationalskillsandexceptionalattentiontodetail

• Calm,professional,andresilientapproachintime-sensitivesituations

• Excellentcommunicationandinterpersonalskills

• Hands-onmentalitywithaproactive,problem-solvingmindset

• FluentGermanlanguageskills,bothwrittenandspoken

• GoodcommandofEnglish
  

To thrive at Zeekr we believe that you have the courage to lead with trust and care and you don’t mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment. Like us, you believe it’s important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.

Apply today, we will perform ongoing selection during the application period. We look forward to hearing from you.

Please note that due to GDPR regulations we can only accept applications sent through the recruitment system, not via email or other channels. We do not accept applications submitted by external recruitment companies.