Platform Engineer – Microsoft 365

Knauf stands for opportunity. We know that opportunity looks different to each person and we are proud that we see opportunity in everyone.

As aglobal building materials manufacturer with 43,500 employees in 90 countries, we offer diverse opportunities to ambitious talent. Our success is built on our values - humanity, partnership, commitment, and entrepreneurial spirit. We value every contribution and are committed to creating a safe and inclusive work environment with the aim of developingsustainable solutions for a better future.

Knauf IT,headquartered in Kitzingen, Germany, is a key driver of the Knauf Group’s global growth and digital transformation. We have a rich heritage inTechnology Solutionsand have big plans for the future. Our global reach in 90 countries continues to grow and we are looking for passionate, ambitious people to help us achieve our goals. We are all led by the same core values and believe in the powerful potential of large companies to have a positive impact on the world.

We are looking for aPlatform Engineer - Microsoft 365 to join our global IT team in Kuala Lumpur. You will be responsible for building and operating a secure, scalable, and highly available M365 collaboration platform supporting users worldwide.

This role combines hands-on engineering, platform operations, and continuous improvement in a modern cloud environment.

Can you say 'yes'?

• Do you treat your colleagues with respect?

• Do you always have the customer in mind?

• Do you act with future generations in mind?

• Do you have a proven track record of delivering results?

• Do you like to seek out opportunities to grow and develop?

What you'll do

• Provide advanced (3rd line) operational support for Microsoft 365 collaboration platforms (Teams, SharePoint Online, OneDrive), including handling complex incidents and escalations.

• Actively participate in M365-related projects, including onboarding of new capabilities, integrations, migrations, and continuous platform improvements.

• Ensure security, compliance, and operational stability of collaboration services in line with enterprise standards and best practices.

• Maintain and continuously improve technical and operational documentation (procedures, standards, platform guidelines), ensuring knowledge is up to date and easily accessible.

• Act as a technical expert and escalation point, supporting standardization, automation, and continuous service improvement across the platform.

Who you are

• Strong hands-on experience with Microsoft 365 (Teams, SharePoint, OneDrive, Entra ID).

• Solid scripting skills in PowerShell.

• Experience in cloud operations, monitoring, and automation.

• Understanding of platform engineering and infrastructure concepts.

• Familiarity with ITIL processes (incident, change, problem management).

• Proactive, self-driven, and solution-oriented mindset.

What we offer

• An open, dynamic corporate culture with flat hierarchies.

• The opportunity to work independently and take ownership of your area.

• Flexible working arrangements, including weekly home office days.

• Ongoing training and development opportunities.

• Knowledge sharing and collaboration within the IT community.

If you are looking for a variety of challenging tasks with global reach and family atmosphere, then you are most welcome at Knauf IT!