Key Account Manager - Central Bank Branch Banking
- MS Office
Not enough detail in this posting to match
JOB DESCRIPTION: KEY ACCOUNT MANAGER | PSU BANCASSSURANCE PARTNERSHIP
A. Position Overview
|
Position Title |
Key Account Manager |
|
Department |
Central Bank of India |
|
Level/ Band |
Executive |
Role Summary:
- Visit partner branches and interact with Bank branch managers
- Ensure sales targets assigned are met on every parameter
- Interact with customers to explain the products and solutions
- Help branches mapped to her/him help achieve insurance sales targets
B. Organizational Relationships
|
Reports To |
Area Manager |
|
Supervises |
NA |
C. Job Dimensions
|
Geographic Area Covered |
Branches |
|
Stakeholders Internal |
Supervisors, Ops, Underwriting, Legal |
|
External |
Central Bank – Channel Partner |
D. Key Result Areas
|
Partner and Client Management
|
· Exceeding branch level targets (NB, renewal, STP, digitisation, product mix etc) · Interact with the Bank branch teams and customers to explain the products and promote the brand · Sales and support to all branches assigned – complete documentation, medicals, close pending documentation. · Drive local contests and engagements to engage teams · Keep track of all contests and initiatives launched – bank, other insurers and Tata AIA Life · Maintain good relationship with Bank Branch manager - interact with him regularly to assess business status. Take help from them to push & motivate them to maintain productivity · Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner · Aid the bank branches to adopt new processes and technology |
|
Ensure sales targets assigned are met on every parameter |
· Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information. · Allign partner to ensure both teams are working towards the same goal |
|
Customer service
|
· Ensure adequate customer service – grievance redressal, claim settlement, renewal etc. |
E Skills Required
|
Technical |
· Good product knowledge · Working knowledge of MS Office |
|
|
Behavioral |
|
|
|
|
Essential |
Desired |
|
Interpersonal skills |
· |
|
|
Communication skills |
· |
|
|
Creative thinking skills |
· |
|
|
Supervising / Leadership skills |
|
· |
|
Teamwork Skills |
· |
|
|
Influencing skills |
· |
|
|
Relationship Building skills |
· |
|
|
Decision making skills |
· |
|
F Incumbent Characteristics
|
|
Essential |
Desired |
|
Qualification |
Graduation
|
Post graduate/Insurance specific training
|
|
Experience |
2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable |
|
|
CTC |
3 lpa |
|
Key Account Manager - Central Bank Branch Banking · Tata AIA Life Insurance