Coordinator, Resource Planning Support

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The MinuteClinic Support Coordinator is responsible for managing nationwide callouts, processing Workbrain payroll corrections for the fleet, and performing various administrative tasks. This role requires timely handling of callouts and an understanding of the dynamic work environment and unique staffing needs of retail health clinics.

The Support Coordinator will collaborate with their direct supervisor, regional coordinators, and field leaders to review and analyze Workbrain payroll corrections related to staffing and scheduling. This position requires weekend coverage and scheduling flexibility to work part-time (20 hours per week) across 4–5 days, with shifts varying between 6:00 AM and 9:00 PM Eastern Time.

Required Qualifications

• Minimum of 1 year of experience in workforce scheduling or a related field.
• High School diploma or GED equivalent.

Preferred Qualifications

• Knowledge of workforce scheduling practices.
• Strong attention to detail and ability to meet deadlines.
• Critical thinking and problem-solving skills.
• Excellent customer service and communication skills across all levels (Providers, SPMs, ADs, Leadership).
• Ability to negotiate and influence effectively.
• Comfortable working independently or collaboratively in a fast-paced environment (in-person or virtual).
• Strong organizational and prioritization skills.
• Proficiency with Microsoft Windows and web-based applications; prior experience with scheduling software preferred.
• Ability to see the big picture and adapt to change.
• Demonstrates integrity and a positive attitude.

Education

• High School diploma or GED equivalent.

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and onBenefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.