Business Services Skills Coach - North West

As a Business Services Skills Coach, you will deliver dynamic and effective training sessions to apprentices both in group settings and on a one-to-one basis. You'll support learners through every stage of their apprenticeship journey, from induction through to completion, ensuring excellent attendance, retention, achievement, and progression.

This is a rewarding opportunity for an enthusiastic educator who is committed to delivering exceptional learning experiences and helping apprentices build the skills, knowledge, and confidence they need to succeed.

This role offers a blend of home-based working and travel within the North West/North Staffs and South Yorkshire area to visit learners in their workplace, therefore candidates must be based within the North. In addition, there will be a requirement to attend training sessions and team meetings in Wolverhampton and the West Midlands.

Deliver Outstanding Training

• Deliver engaging, innovative, and effective training sessions to apprentices in Business Admin, Customer Services and Recruitment apprenticeships.

• Facilitate inspiring induction programmes that set learners up for success.

• Plan and deliver creative schemes of work that meet apprenticeship standards and occupational requirements.

• Deliver/support with English and Maths Functional Skills qualifications up to Level 2.

• Create an inclusive and motivating learning environment that encourages participation and achievement.

• Manage apprentices' Individual Learning Programmes (ILPs) and closely monitor learner progress.

Assessment & Learner Development

• Conduct initial assessments and use outcomes to set appropriate yet challenging targets.

• Assess occupational qualifications and apprenticeship portfolios against awarding body requirements.

• Provide regular, constructive, and developmental feedback that supports learner progression.

• Conduct meaningful progress reviews, documenting achievements and identifying development opportunities.

• Carry out timely workplace visits and one-to-one coaching sessions to support apprentice progress and achievement.

• Support learners to overcome barriers and stay on track to complete their programmes successfully.

Promote Learner Success

• Drive excellent attendance, retention, and achievement rates.

• Build positive relationships with apprentices and employers.

• Encourage continuous improvement and high standards of performance.

• Inspire apprentices to maximise their potential and achieve their career goals.

About You

We are looking for someone who is:

• Passionate about teaching, learning, and learner success.

• An engaging and confident presenter with excellent communication skills.

• Experienced in delivering apprenticeship training and assessing learner portfolios.

• Knowledgeable in English and Maths Functional Skills delivery up to Level 2.

• Organised, proactive, and able to manage a varied caseload of apprentices.

• Committed to delivering high-quality learning experiences and positive outcomes.
  

🎁 Perks & Benefits – Because You Deserve It! 🎁

🎉 25 days holiday, increasing to 30 with service
💰 Buy & sell annual leave
🏋️ Earn an extra week of leave just by exercising!
🚗 Paid mileage (35p per mile, above normal work mileage)
📞 Employee Assistance Program (EAP)
🏆 Long service & special recognition awards
🎟️ Juniper Lottery & Dragons’ Den competitions
⭐ PRIDE monthly celebrations
🕑 Early Finish Fridays (2:30pm!)
🎄 Christmas Savings Club
👀 Eyecare reimbursement
🚲 Cycle to Work Scheme
⚡ Electric Car Scheme (after 5 years’ service)
🛡️ Critical Illness Cover (after 5 years’ service)
🎉 Corporate events throughout the year!

🌍Diversity, Inclusion & Safeguarding

AtJuniper Training Ltd, we believe that language should never be a barrier to opportunity. We are committed to creating an inclusive environment where everyone feels valued, respected, and supported.

As an equal opportunities employer, we welcome applications from individuals of all backgrounds and are committed to providing a workplace free from discrimination. We actively encourage candidates from underrepresented groups to apply.

Juniper Training is committed tosafeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all staff to share this commitment.

As part of oursafer recruitment process, we carefully review all applications, check employment history and references, and investigate any gaps in employment. Pre-employment checks will also include verification of identity, right to work in the UK, and relevant qualifications.

Where roles involve working with young people or vulnerable adults, they areexempt from theRehabilitation of Offenders Act 1974, and successful applicants will be required to undertake appropriate safeguarding checks, which may include an enhanced check through theDisclosure and Barring Service.

We may also carry out online searches on shortlisted candidates as part of our due diligence.

If you require any reasonable adjustments during the recruitment process, please let us know and we will do our best to support you.

Join us in building a workplace that championsdiversity, equity, inclusion, and safeguarding for all.