Benefits Data Specialist - Costa Rica

Job Description

As part of the Benefits Operations team, you will play a key role in the exceptional delivery of our company Total Rewards program to employees and their families.

The Specialist, Benefits Operations provides ongoing support to US Retirement and Health & Welfare administration through the maintenance of our data exchanges with benefits recordkeepers. This candidate will have a deep understanding of technology and data files and is open to new challenges and forward-looking initiatives.

Responsibilities

• Monitor the primary US benefits data integration used for health & welfare and retirement benefits recordkeeping
• Review and research the output of various data audit activities to enable a seamless participant experience
• Participate in the swift resolution of escalated retirement and health & welfare data issues that impact benefits enrollment and eligibility
• Conduct and build upon year-round data audits in support of the Company’s US benefits programs
• Influence suppliers through ongoing data management initiatives and continuous improvement activities to reduce downstream risks for our benefits providers
• Partner with the global mobility team to coordinate around monthly assignee and one-way transfer activity impacting benefits eligibility
• Support the rollout of new processes/programs and required data feeds
• Support implementation and testing efforts for provider changes and system upgrades
• Support annual plan audit and SOX compliance activities
• Support cyclical data validation and reconciliation processes
• Partner with other team members in Payroll, Finance, CoE, and the HRBP community in supporting various benefits activities

Qualifications

• Experience in benefit program administration, including pension, 401(k) and Health & Welfare programs.
• Strong problem-solving and analytical skills
• Ability to assimilate large quantities of sensitive & confidential datasets to identify data integrity gaps and perform various complex analysis
• Ability to work independently to identify process gaps and continuous improvement opportunities
• Understanding data processes and integrations that support effective program administration.
• Strong judgment, analytical, and problem-solving skills
• Understanding of the linkage between benefits administration and payroll processes
• Proficient in MS Office and various complex Excel functions
• Knowledge of SQL and Access DB is a plus
• Fluent English

Education & Experience

• Minimum of a Bachelor’s degree is required
• Minimum of 4 years of work experience in benefits administration, HRIS & data management, workforce analytics, or related fields
• Workday, ADP experience is a plus

Required Skills:

Preferred Skills:

Current Employees applyHERE

Current Contingent Workers applyHERE

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Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

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