Johnsonville Front Desk

PRIMARY FUNCTION:       

Responsible for working the front desk, greeting members, staff and visitors and facilitating the pick-up and drop off process for members. Disseminates information and provides clerical and administrative support to Director of Member Services.

KEY ROLES (Essential Job Responsibilities):

• Ensure a safe and positive environment by controlling facility access, greeting members and visitors, disseminating information and helping them with general needs.
• Facilitate the pick-up and drop off process by monitoring the cell phone and assisting parents upon arrival.
• Maintain attendance and visitor logs and enter attendance into online data tracking systems.
• Answer telephones, providing general information, referring callers to other staff or taking messages as necessary.
• Responsible for maintenance and appearance of front desk areas, including information posting.
• Supervise youth waiting in front area.

ADDITIONAL RESPONSIBILITIES:

• Oversee and/or participate in special programs and events.
• Attend all staff meetings and trainings, prepared with items needed for discussion or reporting.
• May provide physical, social emotional or academic support to members.
• Assist in or handle special assignments or other duties as deemed necessary or important by supervisor.

EXPECTED HOURS OF WORK:

• School year program hours are 3:00pm-7:00pm. Typical work hours are between 2:00pm-7:00pm during the school year. Summer program hours are 9:00am-5:00pm. Typical work hours are between 12:00pm-5:00pm during the summer.

Qualifications

Must be 16 or older.