Medical Assistant Lead - Santa Monica

Our Ideal Candidate will have the following qualifications:

• High School Diploma or equivalent required
• Medical Assistant Diploma from an accredited institution required
• Medical Assistant Certification or LVN preferred
• American Heart Association BLS Certification required
• Minimum of five (5) years of experience in reproductive health, primary/managed care, and/or surgical services
• Venipuncture and injection training to be completed within 30 days of hire
• Reproductive health care experience desirable
• Knowledge of ambulatory or surgical services preferred
• Ability to delegate to and empower staff effectively
• Team builder and ability to utilize team skills effectively
• Excellent written and verbal communication skills
• Accuracy and attention to detail essential
• Ability to relate to diverse communities
• Professional appearance and attitude
• Microsoft Office, e-mail, and keyboard skills
• Ability and willingness to travel upon request
• A reliable and flexible means of transportation
• Position may also require bilingual skills
• Knowledge of Electronic Health Records
• Availability to work flexible hours, including weekends and evenings as required
• Ability to travel to other health centers as requested by Health Center Supervisor/Center Manager
• Ability and willingness to travel within Los Angeles County.
• Reliable means of transportation for onsite and off-site work.
• If using a personal vehicle to drive for work purposes, a valid CA driver license and current auto insurance in compliance with the minimum requirements of CA vehicle code are required.

About this position:

• Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors.
• Work closely in conjunction with the Health Center Supervisor and/or Center Manager as follows:
• Perform all Medical Assistant duties as needed per the applicable Medical Assistant job description
• Assume the role of Administrator in the absence of Supervisor
• Assure health center’s compliance with Agency, state and federal regulations, by monitoring protocol compliance and service delivery
• Participate in the coordination and training of staff on front and back office duties, including but not limited to: Pre-registration, Pre-admission, Insurance verification, Pre-certification, Collections of co-pays and deductibles, Billing, Patient intake, Patient procedures, Emergency procedures, Lab Duties, Infection control, and Surgical duties
• Carry out supervisory responsibilities in accordance with policies and applicable laws in the absence of the Health Center Supervisor. Responsibilities include training employees: planning, assigning and directing work and effectively managing health center flow
• Responsible for ensuring that health center is in compliance with established performance metrics, including but not limited to dashboard metrics
• Collaborate with health center staff and Supervisor to maintain effective communication on work flow, new initiatives, campaign letters, incident reports and others as assigned
• Complete Affiliates Risk Management Services (ARMS) report(s) in a timely manner
• Complete Waste Management Tracker Report
• Assist in implementing additional services and training of staff as required
• Complete and submit center day sheets
• Keep current on relevant anatomy and physiology, methods of contraception, STIs, pregnancy, adoption, early prenatal care, community resources, agency protocols, referral procedures, and all Planned Parenthood programs initiatives and communications
• Perform other duties as may be assigned by the Health Center Supervisor and/or Center Manager

Generous salary and benefits package includes:

• Medical, dental, and vision coverage options for you and eligible dependents
• Free basic life/AD&D policy with additional voluntary coverage options
• Short Term Disability, Critical Illness and Accident policies
• 403(b) Retirement plan with up to 3% employer match
• Medical and Dependent Flexible Spending Account plans
• Public Transportation and Commuter Pre-Tax Reimbursements
• Generous vacation, sick, and holiday benefits
• Hiring Range: $30.00 - $33.00 per hour (Non-Exempt)