Director - Design

What you will do

• Design Leadership & Strategy:
• Lead end-to-end design strategy for key product areas, translating business objectives into compelling user experiences
• Drive design innovation and establish design principles that guide product decisions across the organization
• Champion user-centered design methodologies and ensure customer insights inform all design decisions
• Partner with Product Management and Engineering to define product roadmaps and prioritize design initiatives
 
• Team Management & Development:
• Manage and mentor a team of 15+ designers (including managers and ICs) across product design and visual design disciplines
• Establish clear performance expectations, provide regular feedback, and support career development for team members
• Lead hiring initiatives to build a diverse, high-performing design team
• Foster a collaborative culture that encourages creative problem-solving and continuous learning
 
• Cross-Functional Collaboration:
• Work closely with Product Managers, Engineers, and Data Scientists to ensure seamless product development
• Collaborate with Marketing and Brand teams to maintain consistency across all customer touchpoints
• Present design strategies and recommendations to senior leadership and key stakeholders
• Partner with User Research to incorporate customer insights into design processes
 
• Operational Excellence:
• Establish and maintain design systems, standards, and best practices across the organization
• Implement efficient design processes and workflows that support rapid iteration and quality delivery
• Define and track key design metrics, including usability, conversion, and user satisfaction indicators
• Manage design project timelines, resource allocation, and deliverable quality

What you will need

• Experience & Background:
 
• 13+ years of design experience with at least 5 years in leadership roles
• 5+ years of experience designing for consumer-facing digital products, preferably e-commerce or marketplace platforms
• Proven track record of building and scaling design teams in fast-paced environments
• Experience working in agile development environments and cross-functional product teams
 
• Skills & Competencies:
• Expert-level proficiency in design tools 
• Strong understanding of user experience research methodologies and data-driven design
• Excellent visual design skills with deep understanding of typography, color theory, and layout principles
• Strong analytical and problem-solving abilities with experience using design metrics to drive decisions
• Outstanding communication and presentation skills, able to articulate design decisions to diverse audiences
• Experience with design systems development and maintenance
 
• Leadership Qualities:
• Demonstrated ability to inspire and motivate design teams toward common goals
• Strong coaching and mentorship skills with experience developing junior and mid-level designers
• Collaborative approach with ability to influence across organizational levels
• Adaptable and resilient, comfortable working in ambiguous and rapidly changing environments
• Excited about shaping the design culture at a rapidly growing company