Office IT System Support (Network Administration)

What You'll Do:

• • Handle Procurement process for IT Equipment / Project based on ISO Audit Standard
  • Managing and Maintaining Office Network Connectivity and coordinating with Network team for Network Infrastructure Design and Build, Troubleshooting and Maintenance (WAN, Firewall, L3/L2 LAN, Wi-Fi System)
  • Managing and coordinating with Telecom Service (ISP) Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN or etc.)
  • Managing and Maintaining Voice over IP Phone (PABX) Systems
  • Managing and Maintaining Office Meeting Rooms Video Conferencing and AV System Setup
  • Managing, coordinate and troubleshoot for Office Structured Cabling System
  • Maintaining UPS System Operation
  • Managing and Implementing Office Expansion or Relocation Projects
  • Daily System Administration and support (Accounts creation, termination, etc.)
  • Documentation (Inventory, IT Drawings, IT related documentation)
  • Maintain and support office Users Workstation (PC/Laptop) and various Office IT Equipment life cycle and availability
  • Troubleshooting for IT Equipment and inquiries of users
  • Local IT Team Works Management
  • Communication with IT Vendors in various categories

What We Seek:

• • A proactive IT professional who takes ownership of system performance, issue resolution, and project delivery.
  • Strong problem-solving skills and the ability to troubleshoot complex technical issues independently.
  • Effective communicator who can explain technical concepts clearly to non-technical stakeholders.
  • Collaborative mindset, able to work across teams and departments to ensure seamless operations.
  • Detail-oriented with a focus on accuracy, process improvement, and operational excellence.
  • Eager to continuously learn, develop technical expertise, and take on leadership responsibilities.

What You'll Need:

• • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • Proven experience in IT support, systems administration, or related technical roles.
  • Hands-on experience with troubleshooting hardware, software, and network issues.
  • Familiarity with ticketing systems, IT service management tools, and standard IT processes.
  • Strong understanding of security protocols, system monitoring, and backup/recovery procedures.
  • Excellent problem-solving, analytical, and decision-making skills.
  • Effective verbal and written communication skills for both technical and non-technical audiences.
  • Willingness to work onsite at the designated office or facility as required.
  • Ability to manage multiple priorities and maintain accountability under tight deadlines.