Associate Live Operations Specialist - Contract

In this role, you can expect to:

Offer and Event Planning:
• Support in the building and execution of offers, events, and promotion plans to help achieve monthly goals and target metrics for the studio team.
Content Localization and Quality Assurance:
• Work with supporting departments to ensure content is localized and quality reviewed to deliver high-quality, timely, and mistake-free content to players.
Effective Collaboration:
• Collaborate effectively with colleagues in the same discipline across feature groups and cross-discipline as required.
Expertise Support:
• Support co-workers within their areas of expertise.
Communication and Documentation:
• Work with Marketing, Community, and Player Retention (Px) to communicate offers and events as needed.
• Document work and historical events thoroughly using Wikis.
Active Player Engagement:
• Actively play the product(s) to stay engaged with the game and understand the player experience.

To be successful in this role, your background includes:

• Post-Secondary education in related field.
• Proficiency in Google Workspace tools (Sheets, Docs, Slides).
• Previous experience working in Live Operations is considered a strong asset.
• Experience with Jira or other ticket-based systems is desirable.