Office Support Coordinator

Arcadia

🇺🇸 United States

On-site

Manager or above

1 month ago

$25 – $30 / hour

Microsoft Outlook

1 month ago

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Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs. We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there. For more information, visit arcadia.io. Why This Role Is Important to Arcadia This role provides day-to-day operational support for a physical office location, ensuring a welcoming, well-stocked, and efficiently run workplace. Serves as the first point of contact for visitors and candidates and manages core office systems including supplies, food, meeting rooms and shared equipment.

What You'll Be Doing

Front Desk & Visitor Experience

Greet customers, guests, and candidates at the front desk; provide a professional and welcoming first impression
Register day badges for guests and manage visitor check-in processes via the office portal
Notify internal employees upon guest arrival

Conference Room & Scheduling Administration

Serve as portal administrator for office scheduling systems
Book and manage conference room reservations; resolve scheduling conflicts
Pick-up mail and process packages

Facilities & Kitchen Upkeep

Restock office supplies and kitchen food/beverage items on a routine schedule
Refresh kitchen throughout the day; run and empty the dishwasher
Maintain the coffee machine; troubleshoot basic issues and initiate vendor service calls when needed

Catering & Vendor Coordination

Coordinate lunch orders from the on-site vendor as needed, including collecting preferences and communicating headcounts
Serve as point of contact for food and facilities vendors for routine issues

Equipment Support

Assist with refreshing desk equipment (monitors, keyboards, peripherals) for new hires or workspace changes
Flag equipment issues to IT or the appropriate internal team

Working Conditions

Physical presence required during scheduled hours
Involves standing, light lifting (supply restocking), and movement throughout the office
Regular interaction with employees, visitors, and external vendors

What You'll Bring

Required:

Strong interpersonal skills; comfortable in a customer-facing role
High attention to detail and ability to manage multiple recurring tasks
Dependable, proactive, and comfortable working independently
Basic proficiency with scheduling or portal systems (e.g., Google Calendar, Microsoft Outlook, Tactic, Cove Building Portal)

Preferred:

Prior experience in office coordination, facilities support, or reception
Experience with vendor communication or ordering processes

What You'll Get

Be a part of a mission-driven company that is transforming the healthcare industry by changing the way patients receive care
Employee-driven programs and initiatives for personal and professional development
Become a member of the talented, energized, diverse, and purpose-driven Arcadian Community

About ArcadiaArcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect YourselfIf you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit ourwebsite.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Office Support Coordinator · Arcadia

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