Front Desk Monitor

Position: Front Desk Monitor

TheFront Desk Monitor answers telephone calls and takes messages for staff, receives, and assists visitors, receives, and routes deliveries, aids residents, and controls front door access.

Wales Avenue Residence provides safe and supportive housing to two vulnerable populations: chronically homeless adults who struggle with a serious mental illness and/or substance use issues, and young adults who suffer from a mental illness and lack a support system, have one or more behavioral health disorders, or have recently aged out of foster care and are at risk of being homeless. To learn more about the program, copy and paste this link into a browserhttps://www.voa-gny.org/housing

Location:Bronx, NY 10455

Minimum Qualifications:

• High school diploma or GED preferred.
• Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation. 
• Must be able to perform diverse tasks with ease and maintain confidentiality.

Front Desk Monitor Principal Responsibilities:

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at residence as assigned.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off,including aPaid Birthday Holiday

And much more!