Front Desk Monitor - Legacy

Position: Front Desk Monitor

TheFront Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.

Legacy Family Residence is a transitional family shelter located in the Brooklyn, where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing

Location: Brooklyn, NY 11236

Minimum Qualifications:

• High school diploma or GED preferred. 
• Must possess good interpersonal skills and basic computer knowledge.

Certifications that are requiredupon hire in accordance with regulatory mandates:

• Security License
• Fire Guard (F-02)

Certificationsthat are requiredwithin 90 days of hire –VOA will cover the cost:

• CPR/First Aid
• Coordinator of Fire Safety & Alarms (F80).

Front Desk Monitor Principal Responsibilities: 

1. Greet all visitors; assist them directly or announce their arrival to staff or residents.
2. Ensure that all clients sign in and out as required.
3. Route mail and deliveries as required.
4. Handle or assist in crisis intervention.
5. Follow assigned procedures in emergency situations.
6. Conduct rounds at residence as assigned.
   

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off,including aPaid Birthday Holiday

And much more!