Front Desk Monitor

Position: Front Desk Monitor (Part Time/16 hrs)

TheFront Desk Monitor answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.

Booth House is a single room occupancy (SRO) residence jointly operated by Volunteers of America-Greater New York and the Institute for Community Living, which provides social services. To learn more about the program, copy and paste this link into a browserhttps://www.voa-gny.org/permanent-supportive-housing

Location:New York, NY 10025

Minimum Qualifications:

• High school diploma or GED preferred.
• Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
• Must be able to perform diverse tasks with ease and maintain confidentiality. 

Certificationsthat are requiredwithin 90 days of hire –VOA will cover the cost:

• Coordinator of Fire Safety & Alarms (F80).

Front Desk Monitor Principal Responsibilities:

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at residence as assigned.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off,including aPaid Birthday Holiday

And much more!