Senior Solutions Architect (REMOTE or HYBRID TO WORCESTER, MA)

We are seeking a highly experienced Senior Solution Architect with deep expertise in the Property & Casualty (P&C) Insurance domain to lead enterprise-scale digital transformation initiatives in our Worcester MA office in a hybrid or remote work arrangement. 

POSITION OVERVIEW:

The ideal candidate will possess strong business and technical acumen, with a proven track record of designing and delivering modern insurance solutions across policy administration, claims, underwriting, billing, customer engagement, and distribution channels. 

This role requires a hands-on architect who can bridge business strategy and technology execution while driving cloud-native, customer-centric, and AI-enabled solutions. 

This is a full-time, exempt position.

IN THIS ROLE, YOU WILL:   

Solution Architecture & Leadership 

• Define and govern end-to-end solution architecture for large-scale P&C insurance platforms and digital initiatives. 
• Partner with business stakeholders, product owners, and engineering teams to translate business requirements into scalable technology solutions. 
• Develop architecture roadmaps aligned with enterprise architecture standards and business objectives. 
• Lead architecture reviews, design workshops, and technical governance processes. 
• Provide technology leadership throughout the software development lifecycle. 

P&C Insurance Domain 

• Design solutions supporting P&C insurance capabilities including:  
• Policy Administration, Underwriting, Claims, Billing 
• Agency/Broker Portals 
• Customer Self-Service Platforms 
• Rating and Pricing 
• Regulatory and Compliance Requirements 
• Collaborate with business leaders to modernize legacy insurance applications and integrate third-party insurance platforms. 

Digital & Customer Experience 

• Architect customer-facing web and mobile applications that improve customer acquisition, servicing, and claims experiences. 
• Design omnichannel experiences integrating portals, mobile apps, CRM platforms, and contact centers. 
• Ensure high availability, security, performance, and scalability across customer-facing solutions. 

Cloud & Emerging Technologies 

• Lead adoption of cloud-native architectures on Microsoft Azure. 
• Define containerization and deployment strategies using Kubernetes. 
• Evaluate and implement Generative AI (GenAI) use cases such as:  
• Intelligent customer service 
• Claims automation 
• Knowledge assistants 
• Underwriting support 
• Document processing and summarization 
• Drive integration strategies leveraging APIs, microservices, and event-driven architectures. 

WHAT YOU NEED TO APPLY:

• Bachelor’s degree in computer science, Engineering, Information Systems, or related field. 
• 10+ years of IT experience with 3+ years in Solution Architecture roles. 
• Property & Casualty (P&C) Insurance industry experience required. 
• Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Resident or US Citizen) 
• Proven experience leading large-scale enterprise transformation initiatives. 
• Experience working with distributed Agile teams. 
• Strong hands-on experience in Java-based Full Stack Development:  
  • Java 
  • Spring Boot 
  • Microservices Architecture 
  • React, Angular, or modern JavaScript frameworks 
  • Mainframe experience is a plus 
• Extensive experience with workflow and BPM platforms such as Pega

• Cloud & Infrastructure 
  • Microsoft Azure Cloud 
  • Azure Kubernetes Service (AKS) 
  • Docker and Containerization 
  • Kubernetes 
  • CI/CD pipelines and DevOps practices 
• Integration & APIs 
  • API-led architecture 
  • Enterprise Integration Patterns 
  • Event-driven architecture 
  • Messaging platforms (Kafka, Azure Service Bus, etc.) 
• Mobile & Customer Applications 
  • Experience architecting and delivering:  
  • Mobile applications (iOS/Android) 
  • Customer self-service portals 
  • Agent/Broker portals 
  • Digital claims and policy servicing platforms 
• Generative AI 
  • Experience implementing Generative AI solutions using:  
  • LLM-based applications 
  • RAG (Retrieval-Augmented Generation) 
  • AI-powered chatbots and assistants 
  • Intelligent document processing 

• P&C insurance platform experience such as Guidewire, Duck Creek, Majesco, or similar. 
• Experience with domain-driven design (DDD). 
• Azure certifications and cloud architecture certifications. 
• Experience with data and analytics platforms supporting insurance operations. 
• Strong understanding of security, compliance, and regulatory requirements within the insurance industry. 
• Strategic thinking and architecture leadership 
• Excellent stakeholder management skills 
• Strong communication and presentation abilities 
• Problem-solving and analytical mindset 
• Ability to influence executive and technical teams 
• Mentorship and technical leadership