Graduate Admissions - Associate Director of Graduate Admissions & Recruitment

Position Summary

Contribute to the achievement of new graduate student recruitment goals, including the dual degree and combined degree.

Principal Duties & Responsibilities

• Meet and exceed targets for new dual degree and combined degree students and new external students in assigned markets.
• Achieve benchmarks for conversion rates throughout the recruitment funnel and work to continually improve conversation at all stages—inquiry, applicant, deposit, enrolled.
• Assist in the development and enhancement of the recruitment plan for dual and combined degree students and recruitment plans for assigned programs.
• Work with graduate program directors, undergraduate faculty and department chairs, and academic advisement and academic operations in the recruitment and retention of dual degree and combined degree students.
• Work with Director of Admissions and Recruitment to identify new sources of prospective students.
• Develop and maintain productive relationships with graduate program directors in assigned programs.
• Collaborate with the Office of Undergraduate Admissions on the effective recruitment of dual degree students.
• Deliver an excellent customer service experience for all prospective students, managing coordinated, proactive follow up with each candidate throughout the funnel.  Cultivate relationships with each candidate to address their unique graduate enrollment process. Advise and counsel students on program benefits, application processes and requirements.
• Represent the University and individual graduate programs at off campus recruitment events, college fairs and other programs to increase program visibility and generate inquiries.
• Plan present at, and participate in on-campus and virtual recruitment programs and events, including events in conjunction with undergraduate admissions, undergraduate academic clubs and organizations, Career Center events, and graduate program events.
• Develop and utilize deep knowledge of all assigned graduate programs to effectively communicate program distinctions and experiences to candidates. Develop deep knowledge of all aspects of the University, including student support services, to assist in effective recruitment.
• Develop and maintain expertise in Slate functionality.
• Develop and maintain current knowledge of competitors for each assigned program. Maintain current knowledge of external factors impacting enrollment trends for each graduate program.
• Contribute to a positive, collaborative, results-focused culture and environment as part of the Graduate Admissions team.
• Develop and engage with professional networks online (e.g., LinkedIn) to support the achievement of enrollment goals.
• Attend divisional and university meetings and gatherings;Participate and be visible in the University community, in particular attending programs within the colleges relating to assigned graduate programs and supporting the activities and achievements of graduate students. 
• Perform other duties as assigned.

Knowledge, Skills, Abilities & Other Attributes

• Master’s degree preferred.
• Minimum of one to three years of successful admissions and recruitment experience. Experience with graduate student populations preferred.
• Strong self-starter who can work well independently and as part of a team.
• Outstanding public speaking ability, writing skills and interpersonal skills.
• Experience using a sales or admissions CRM. Slate experience preferred.
• Strong customer service orientation and excellent relationship-building skills.  
• Desire to work flexible hours at time to be responsive to adult students and working professionals.
• Valid driver’s license with clean motor vehicle record is required. 

Unusual Working Conditions

Full time work schedule; Some evening hours required to engage with/outreach to prospective students, participate in recruitment events, and meet deadlines. 

Some weekend hours are required for recruitment events and activities. 

Some travel required.