Accounts Receivable Administrator

Basic Employee Responsibilities

Every Q2 Artificial Lift Services employee is expected to conduct themselves in a professional manner.

• Leading by example by following established Quality, Health and Safety policies & procedures.
• Showing respect and pride for facilities and equipment.
• Being responsible – on time for work and taking breaks during designated times.
• Carrying out other tasks from time to time as assigned by a supervisor or request for assistance as needed.

Position Specific Responsibilities

• Ensure timely and accurate preparation and processing of daily invoices
• Review billing data for accuracy, completeness, and compliance with customer requirements prior to invoicing
• Submit invoices through customer portals and third-party platforms in accordance with client specifications
• Track and follow up on submitted invoices to ensure successful delivery and acceptance

• Reconcile customer remittances and apply payments accurately on a daily basis
• Investigate and resolve discrepancies between payments received and invoices issued
• Monitor customer accounts to identify outstanding balances and aging trends
• Follow up on overdue accounts in a professional and timely manner to support collections efforts
• Communicate with customers to resolve discrepancies, short payments, or billing issues
• Respond to internal and external inquiries related to invoices, payments, and account status
• Build and maintain positive working relationships with customers
• Perform regular account reconciliations to ensure accuracy and completeness of records
• Maintain organized and up-to-date documentation of invoicing, payments, and correspondence
• Ensure all records are audit-ready and compliant with company policies
• Collaborate with internal departments (Operations, Sales, Payroll, etc.) to resolve billing inquiries
• Support cross-functional communication to ensure accurate and timely billing information
• Assist with month-end and year-end close activities, including reporting and reconciliations
• Prepare and review accounts receivable reports, including aging summaries
• Identify and recommend opportunities to improve efficiency within accounts receivable processes
• Support implementation of process improvements, tools, or system enhancements
• Adhere to company policies, procedures, and internal controls

Required Minimum Qualifications

• Business Administration Diploma, Accounting Certificate, or equivalent combination of education and experience is considered an asset
• Previous experience in an accounts receivable, accounting, or finance-related role is preferred
• Experience working with ERP systems is considered an asset
• Strong attention to detail with a high level of accuracy in data entry and reconciliation
• Ability to manage high volumes of transactions in a fast-paced environment
• Proficiency with Microsoft Office, particularly Excel
• Strong communication and interpersonal skills, with the ability to interact professionally with customers and internal stakeholders
• Excellent organizational and time management skills
• Self-motivated with demonstrated initiative and problem-solving ability

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer
• Frequent use of hands and fingers for typing, data entry, and operating office equipment
• Ability to focus on detailed work for extended periods of time
• Occasional standing, walking, or light movement within an office environment
• May be required to lift and carry light office materials (up to 10 lbs) such as files or documents
• Visual acuity required for reading screens, reviewing documents, and performing data entry with accuracy
• Ability to manage tasks in a fast-paced environment with frequent interruptions

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