Load Planner

Primary Duties:

The Load Planner coordinates the efforts to operate a portion of our trucking fleet within a designated area/customer group.  Provides customer service and handles day-to-day customer inquiries, customer demands and requirements to maintain a steady flow of freight.  Serves as the point of contact for customer shipping requirements, compliance with rates, order entry and preplanning trucks/drivers.  Coordinates with other departments to enhance customer satisfaction.

Responsibilities:

Manages designated customer account and their revenue base while coordinating traffic flows, freight allocations, quoting of rates and delivery/pick-up schedules.

Responsible for accuracy of electronic order entry, effective communication with drivers, and conflict resolution.

Controls the preplanning of trucks/drivers.  Maximizes equipment utilization while ensuring customer shipping requirements are met.

Review and analyze financial reports and take corrective action.

Generate and communicate freight rates.

Assist other load planners/departments/management in the supporting the larger PCA effort to satisfy our customers.

Available all hours via cell phone (company phone provided).

Basic Qualifications:

1+ years of experience in the transportation field; preferably as a dispatcher

Knowledge of transportation industry laws, safety regulations, and general Trucking basics.

Preferred Qualifications:

Bachelor’s degree related to transportation or business application.

Experience with TMW dispatch system & Omnitracs satellites.

Knowledge/Skills/Abilities:

PC skills including Excel, Word and Outlook

Strong communication skills

Time management & analytical skills

Negotiation & decision making skills

PCA provides a competitive comprehensive benefits package.

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