Accounts Receivable Coordinator

Accounts Receivable Coordinator

Overview:

The Accounts Receivable Associate will be responsible for compiling and billing of group, individual and member accounts at the direction of the Accounts Receivable Supervisor and/or Accounting Manager(s).  Accounts Receivable billing and reconciliation is to be completed in a timely and accurate manner and should reflect a high level of accuracy.

Responsibilities:

• Answer phone and e-mail quest billing inquiries
• Guest Folio reconciliation
• Gift cards inquiries: redemption, replacement, and tracking
• Chargebacks, credit cards disputes, unverified credits
• Verification of charges to folio and banquet event orders.
• Verification of charges to the group resume.
• Meeting with group contacts and attending precons.
• Sorting, filing and pulling of charges.
• Verification of charges to member accounts.
• Posting charges or credits in a timely manner.
• Preparing of final invoice for mailing.
• Handling member billing questions/adjustments.
• Posting payments.
• Balance daily charges.

Qualifications:

• High School graduate, one year accounting or related field experience required.
• Customer service experience helpful.
• Must have a working knowledge of computer software i.e.:  Windows, Excel, Word etc. 
• Must have a working knowledge of a ten key calculator, computer, credit card authorization machine, telephone, fax and other office equipment.