Group Rooms Coordinator

What's in it for me? 

Perks: 

• Weekly pay cycle
• Complimentary meals in cafeteria

Benefits

• Comprehensive healthcare coverage with options for medical, dental, and vision plans.
• Paid time off for relaxation and rejuvenation.
• Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• A great voluntary benefits program that includes critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
• Support services including an Employee Assistance Program (EAP)

Resort Discounts

• ComplimentaryBretton Woods season pass(terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
• 25% off Food & Beverage(excluding alcohol)
• 25% off Retail
• 25% off Spa Services
• Discounts on Ski & Golf Rentals, Canopy Tours, and other activities

Overview: 

Responsible for understanding the Resort and all of its lodging properties, as well as the property management systems, in order to make reservations for incoming guests based on their needs and the options available. 

Essential Functions: 

•   Make reservations/both for accommodations and dining.
•   Change/cancel reservations.
•   File Reservations and back-up.
•   Handle mail/correspondence/brochure requests.
•   Post advance deposits.
•   Process confirmations.
•   Track purchased gift certificates and book Comp Certificate Reservations.
•   Data input delivered reservations from ORS.
•   Assist Sales and Conference Services when specific questions arise regarding groups.
•   Assist internal Associates with occupancy and availability information.   
•   Assist OmniRez with specific questions that help them to sell and close reservations sales.     

Working Environment:

•    Interior of hotel, in normal office conditions.

Qualifications:

•    Must be available to work flexible hours to include nights, weekends, and holidays.