Bellperson

Job Purpose: To ensure guests’ arrival and departure experience is pleasurable and informative.

Essential Job Functions:

• Demonstrate and maintain 4-Diamond standards of service and on a daily basis.
• Greet all guests in a friendly, warm manner welcoming them to the Hotel.
• Assist guests with luggage as needed during check in/ check out process.
• Orient guests to room amenities.
• Provide guests with directions and information about the Hotel and surrounding area.
• Assist with delivering packages to rooms.
• Assist in resolving and accommodating requests for guests and members.
• Follow all company policies and procedures., including hotel key policies.
• Responsible for a clean and neat appearance of uniform, wearing name tag.
• Assist in keeping lobby/main drive clean and tidy.
• Maintain ongoing knowledge of all events, promotional programs, amenities and services offered at the Hotel.
• Understand all emergency procedures.
• Complete other duties as assigned by management.

Qualifications:

• Maintain a high propensity for customer service.
• Willingness to work extended hours when needed, depending on business demands.
• Willingness to work in various weather conditions.

Physical Requirements:

• Ability to stand for the duration of an entire shift.
• Ability to walk, run, bend, push, pull and lift moderate to heavy weight.

Working Environment:

• Interior and exterior of hotel and exposure to weather conditions.

Tools & Equipment:

• Bell Stand and luggage carts
• Brass Polish and General Cleaning Products

Rate:$21.05 - $28.07