002- Manager, Health Equity

About the Role:

The Manager of Métis Health Equity provides operational leadership and direct supervision to the Community Health Resource Navigation team, ensuring staff are supported, coached, and equipped to deliver consistent, high‑quality navigation services to Métis Citizens. The Manager oversees the full program lifecycle—from workflow design and process development to performance monitoring, quality assurance, and risk management—ensuring that application pathways, referral processes, and service standards function efficiently and meet funder and organizational requirements.

The Manager oversees financial stewardship—including budget planning, monitoring, and reporting—to ensure programs meet funder requirements and organizational priorities. The Manager strengthens and expands partnerships with internal teams, external providers, and provincial and national collaborators to enhance service access and streamline referral pathways.

By integrating performance measurement, quality assurance, and continuous improvement practices with system‑level insights on barriers and service gaps, the Manager ensures the program and branch operate with clarity, accountability, and impact. Through strategic planning and staff leadership, the Manager strengthens the effectiveness of health equity initiatives and advances equitable access to health supports for Métis families and communities across Ontario.

What You Will Be Doing: 

• Collaborate on work plans, key deliverables, timelines, quality measures, and action plans with clearly identified priorities
• Provide expertise in response to complex client, project, or program needs
• Target the development and advancement of professional partnerships and relationships
• Identify project and program opportunities and complete proposal and workplan process
• Represent the Healing and Wellness Branch at provincial and national tables, committees, and stakeholder engagements to advance program priorities and strengthen service pathways.
• Maintain and expand partnerships with ministries, health system partners, and data collaborators to support program integration and improve Citizen access to resources.
• Evaluate branch outputs and report recommendation to implement efficiencies
• Direct the development and implementation of quality assurance strategies
• Prepare high‑level briefings for MNO Executive Leadership, PCMNO, and senior governance to support informed decision‑making.
• Manage the employment lifecycle for direct reports, including recruitment, discipline, termination, and other people issues
• Manage and mitigate risk
• Research and prepare detailed and accurate reports, briefing notes and presentations
• Utilize research, reports, and briefing notes to make recommendations and develop a three, five, and then year strategic plan.
• Attend meetings with senior management, funders, elected officials and government and present where required
• Develop communication tools to enhance understanding of issues
• Promote, track, and measure compliance with program funding requirements by creating and implementing appropriate data collection, reporting, and/or recordkeeping processes
• Oversee program budgets, including reconciliation, allocation planning, and monitoring of expenditures to ensure compliance with funder requirements and organizational priorities.
• Assist with development, implementation and growth of new programs as needed
• Collaborate with direct reports to identify ways to improve program effectiveness and implement viable ideas
• Promotes the values of the organization within the workplace and in the community by demonstrating positive and professional relationships with others (employees, citizens, council, volunteers, advocates, etc.)
• Reports all unsafe conditions, hazards or practices, accidents and incidents in accordance with the Occupational Health and Safety Act and adheres to all Health and Safety requirements within the MNO’s policies and procedures and provincial legislation.
• Performs other job/branch-related duties as required. 

Qualifications:

• University Degree in a related field or equivalent combination of education and experience
• 3 to 5 years of experience in a similar/comparable role or 3-5 years experience in the Branch with demonstrated growth and potential to fulfill the role
• Significant knowledge of Métis and/or Indigenous policy issues and principles or a demonstrated ability to quickly acquire knowledge.
• Strong desire to act in the service of Métis Citizens, to advance and uphold rights and culture 
• A high degree of technology literacy and proficiency in standard office equipment
• Advanced communications skills, both written and verbal
• Highly detail-oriented
• Elevated levels of problem-solving and analytical skills
• Exceptional project coordination, time management and organizational skills
• Strong interpersonal skills and a high degree of self awareness
• Demonstrated ability to balance completion of own work with that of the team, superior organization skills and time/priority-management
• Demonstrated ability to motivate a team to accomplish objectives
• Demonstrated ability to solve conflicts and to manage challenging situations
• Basic understanding of applicable employment law legislation Demonstrated ability in program development and evaluation
• Demonstrated ability to quickly acquire and expand knowledge and to be flexible in a demanding and dynamic environment
• Experience in employee life cycle activities: recruitment, training, coaching for performance, discipline, and termination
• Experience in conflict management
• Experience designing and implementing project work plans