Patient Accounts Specialist

JSSA is looking for a dependable and detail oriented individual to join our Accounting Team. The Patient Account Specialist is a full time role based out of our Rockville, Maryland, office, and supervised by the Director of Patient Accounts. Responsibilities include, but are not limited to, posting payments from both third-party billing and client payments to the proper account, client/third-party billing and collection activities. This position is expected to complete routine assignments independently within the limitations of the Agency's policies and procedures.

Responsibilities:

• Import Electronic Remittance Advices into the EHR and ensure they properly post to the client’s account
• Review Remittance Advices for any denials or deductions and post any necessary adjustments
• Post client self-pay payments to client accounts
• Make necessary corrections to process claim denials and/or rejections for payment
• Provide updates on third party payer changes to billing requirements
• Update the EHR with new insurance and demographic information on current clients as necessary
• Identify consistent reasons for third party claim denials.  Notify the Director of Patient Accounts and suggest procedural changes, which would avoid future denials
• Notify other Patient Accounts staff if an insurance policy is no longer active
• Create finance entries as needed in the EHR to document client/staff/insurance communications.
• Keep abreast of third-party payer requirements
• Notify the Director of Patient Accounts of consistent and re-occurring problems in routine processing, which need addressing.  Suggest alternative solutions to the problems
• Perform other duties as assigned by the Director of Patient Accounts

Qualifications:

• High school diploma
• Minimum of three years’ experience processing third party billings and collecting appropriate reimbursement. 
• Knowledge of third-party billing and reimbursement requirements.
• Exceptional customer service and communication skills.
• Proficient with Microsoft Office 365 with advanced skills in Excel
• Experience with electronic billing.

We Offer: 

• Hourly rate starts at $23.00
• Medical/Prescriptions/Dental/Vision/Life-ADD/Disability
• Holiday/Vacation/Personal/Sick Pay
• 403(b) retirement savings plan with match
• Work-life balance and collaborative team environment
• Many opportunities for personal and professional development
• and more...