Work Experience Trainee-Office

Objective and Primary Responsibilities / Summary

The Office Work Experience Trainee is a temporary work experience position that provides the participant an opportunity to learn the basic tasks and skills of the position. Participants are placed at a variety of work sites and each experience is unique in skills attainment.

Participants selected for this work experience must meet program requirements and will train for a predetermined number of hours. For more information on how to qualify for this or other work experience positions please visithttps://www.goodwillsocal.org/career-services/employment-centers/.

Essential Duties & Responsibilities

1. Performs office duties in support of an assigned department or division; receives and directs telephone calls and visitors; provides information on department or division services and operations
2. Assists in managing the flow and preparation of paperwork.
3. Acts as a receptionist; answers the telephone and provides information on department policies and procedures
4. Maintains a variety of files and records in assigned department; files in accordance with establishing filing system.
5. Provides customer service, information, referrals and assistance to the general public and other departments
6. Collects, sorts, posts, adds, and modifies accurate data as necessary for tracking purposes into respective databases systems and/or processes.
7. Records and updates directories as needed
8. Orders, receives and organizes materials and supplies
9. Maintains, requests, and cancels vendors’ services as needed. Sorts and distributes internal and external correspondence appropriately
10. Precisely prepares and tracks outgoing mail

Additional Duties & Responsibilities

1. Other duties and special projects as assigned
2. Ability to work independently, with minimal supervision
3. This position is a temporary position.

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