BUSINESS ANALYST II

BUSINESS ANALYST II 

POSITION OBJECTIVE 

• Support and enhance data integrity and procedural effectiveness by proactively identifying improvement opportunities and driving system enhancements. Collaborate with System Analysts and cross-functional teams to implement solutions that streamline data processing and improve overall business operations, while ensuring alignment with business requirements and internal standards.

MAJOR AREAS OF ACCOUNTABILITY 

• Collaborate with end users and system analysts to define and refine system specifications, ensuring alignment with business requirements and corporate standards.
• Evaluate work requisitions and recommend system enhancements or process improvements, leveraging strong business knowledge to assess feasibility, impact, and priorities.
• Analyze system-generated exception and abnormal reports, identify root causes, and recommend control enhancements and process improvements to strengthen operational effectiveness.
• Conduct and analyze QA/QC testing activities, validate system functionality against specifications, coordinate issue resolution, and ensure timely and accurate reporting of defects.
• Develop and maintain comprehensive system documentation, including system specifications, process flows, and user guides; deliver effective user training and support adoption.
• Actively participate in and support Train-the-Trainer programs; facilitate knowledge transfer and provide ongoing guidance to end users across departments/divisions.
• Design and enhance query reports and dashboards; perform data analysis to support business operations and decision-making.
• Develop, standardize, and continuously improve corporate procedures and system SOPs to enhance consistency, efficiency, and compliance with internal policies and regulatory requirements.
• Conduct benchmarking to identify best practices; proactively recommend and support implementation of system and process improvements.
• Support Internal Audit activities, including audit preparation, checklist development, and follow- up on findings to ensure proper resolution and control alignment.
• Ensure compliance with all applicable federal, state, and local laws and regulations, and promote adherence to internal controls and company policies.
•  Propose and align individual objectives with departmental goals; take ownership of assigned initiatives and drive execution according to defined milestones. 
•  Provide data-driven analysis and actionable recommendations to support management decision- making and operational improvements.
• Perform other duties and responsibilities as assigned by management from time to time.

QUALIFICATIONS

• Minimum of 4 years of experience in business or system analysis, with demonstrated expertise in advanced skills relevant to the role. Proven experience in training or coaching others is preferred.
• Experience in project management or demonstrated competency in managing projects effectively
• Practical experience in functional system design and integration across multiple ERP platforms, with a strong understanding of data flows and business process logic within ERP environments.
• Familiarity with the AS/400 platform and Work Query for reporting and business analysis-related data retrieval is preferred.
• Experience with PowerPlay, Power BI, and portal-based reporting tools for data analysis and insights generation is preferred.
• Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Access, and Word, for analysis, reporting, and effective stakeholder communication.

EDUCATION

• A four-year college degree is required.
• A major in Business, Accounting, Management Information Systems (MIS), or Computer Science related majors, and/or an advanced degree is preferred.