BUSINESS MARKETING COORDINATOR

Business Marketing Coordinator

POSITION OBJECTIVE -

• Provide comprehensive customer service support for the Chlor-Alkali Department by ensuring accurate and timely order processing, review, and approval in alignment with departmental guidelines.
• Act as a primary liaison between plant operations and customers to coordinate logistics and ensure timely delivery of shipments via railcars, trucks, barges and vessels.
• Maintain a high standard of customer satisfaction by delivering reliable service, addressing customer needs, and supporting long-term business relationships.
• Monitor and analyze caustic soda inventory at the Point Comfort and Baton Rouge plants to support efficient production planning and fulfillment activities.

MAJOR AREAS OF ACCOUNTABILITY -

1. Order Management-manage daily caustic soda order entry and close shipments in Web ERP.
2. Waterway logistics coordination-Coordinate with Customers, Logistics Management, and Forwarder, to arrange bookings to insure on time delivery. Manage waterway transportation operation, swap activity.
3. Inventory & Coordination-coordinate with plant to monitor inventory and align supply with demand.
4. Pricing & Sales Review-update monthly pricing and review sales performance daily. 
5. Manage Customer Accounts and Credit, Customer Complaint.
6. Reporting-prepare monthly reports and provide data analysis.
7. Other tasks and projects assigned by the supervisor.

QUALIFICATION REQUIRED -

• 4 years College degree is required.
• 1 to 5 years Business Development experience is preferred.
• Marketing experience in the plastics industry is desirable.
• Must have basic computer skills, the ability to use Microsoft Office.
• Acquires and compiles Marketing data and verifies its accuracy, and reasonableness.
• Work closely with cross-functional teams.
• Excellent English verbal and writing skills.
• Presentation and facilitation skills.