Housing Coordinator Assistant

What We Need

Corpay is currently looking to hire a Housing Coordinator Assistant within our ALE Solutions division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will contribute to the department's efficiency in serving clients' needs by acting as a liaison among internal departments, vendors, and policyholders. You will report directly to the Customer Care Department Assistant Manager.

How We Work

As a Housing Coordinator Assistant, Corpay will set you up for success by providing:

Hybrid workspace in the St. Charles, IL office

Company-issued equipment

Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Maintaining a daily tracking log of file assignments and detailed notes of verbal and written correspondence, including names and phone numbers of contacts
• Assisting with answering incoming calls routed to the Customer Care Department
• Securing and processing lease extensions
• Processing and filing move-outs and obtaining signed copies of ALE's notices to vacate from landlords using all necessary communication methods
• Securing last-minute lease extensions with landlords at the adjuster's direction
• Confirming furniture pickup dates with vendors
• Corresponding with clients to determine housing status
• Corresponding with landlords and collaborating with the Accounting Department on rent-check inquiries and discrepancies
• Receiving and submitting landlord address changes and making clear, accurate notes in ACT
• Performing other duties as assigned

Qualifications & Skills

• High school diploma or equivalent preferred
• One or more years of customer service experience preferred
• Proficiency with Microsoft Office, including Excel, Word, and Outlook
• Experience working with the ACT database preferred
• Excellent verbal and written communication skills
• Strong problem-solving and critical-thinking skills

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan, subject to eligibility requirements
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
• Employee discounts with major providers, including wireless, gym, and car rental
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Pay Transparency

The expected hourly range for this position is $16-$17, based on the candidate's work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits where applicable, may also be provided.