Furniture Coordinator

What We Need

Corpay is currently looking to hire a Furniture Coordinator within our ALE Solutions division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will assist policyholders with furniture delivery and ongoing furniture needs throughout the duration of each file, managing files from the initial quote through furniture pickup. You will report directly to the Furniture Manager and regularly collaborate with furniture vendors.

How We Work

As a Furniture Coordinator, Corpay will set you up for success by providing:

• Assigned workspace in the St. Charles, IL office
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

• Advocating with vendors on behalf of ALE customers to secure the best initial quote and fee for each file
• Collaborating with vendors, A/NAM, and RS to ensure families receive the rental furniture they need
• Maintaining and building relationships with furniture vendors in partnership with the Furniture Manager
• Ensuring timely coordination and communication with ALE team members supporting policyholders
• Ordering furniture, appliances, and housewares after receiving orders from RS
• Following up on all orders to confirm vendor scheduling and communicating delivery dates to RS and A/NAM
• Reviewing leases for accurate billing prices, delivery fees, and items, and entering final pricing in ACT before delivery
• Handling incoming requests for exchanges, add-ons, partial pickups, and buyout requests in a timely manner
• Advising NAM of pricing changes and obtaining approval for additional items
• Verifying vendor fees and entering revised pricing in the database to maintain accurate totals
• Updating Book Activity and maintaining furniture-related ACT notes as needed
• Resolving issues with vendors and insured customers
• Assisting with incoming phone calls for the Furniture Department
• Notifying the Furniture Manager and NAM of issues affecting files
• Maintaining the ACT Placement Database
• Performing other duties as assigned

Qualifications & Skills

The qualifications and skills for this role include:

• Bachelor’s degree preferred
• Two or more years of job-related experience preferred
• Proficiency in Microsoft Excel, Word, and Outlook
• ACT program experience preferred
• Excellent verbal and written communication, organization, problem-solving, multitasking, and teamwork skills
• Strong attention to detail and accuracy
• Strong business acumen and sound judgment
• Ability to establish and maintain positive working relationships with team members
• Ability to assist coworkers with tasks as needed

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire

• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Pay Transparency

The expected hourly range for this position is $19- $21, based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.