Google Administrator - Secret Clearance Required

Major Duties and Responsibilities

• Administer and maintain the Google Workspace environment, including Gmail, Drive, Docs, Sheets, Meet, Calendar, and associated services
• Manage user accounts, organizational units (OUs), groups, roles, and permissions within the Google Admin Console
• Implement, enforce, and monitor security controls including multi-factor authentication (MFA), data loss prevention (DLP), endpoint management, and access controls
• Monitor system health, performance, and usage metrics using administrative dashboards and reporting tools
• Provide Tier 2/3 support for Google Workspace-related incidents, service requests, and escalations
• Troubleshoot and resolve issues related to mail delivery, file access, sharing permissions, synchronization, and user provisioning
• Support identity and access management integration with enterprise directory services (e.g., Active Directory, SSO solutions)
• Collaborate with cybersecurity and compliance teams to ensure adherence to DoDEA policies, RMF controls, and DoD security requirements
• Develop and maintain system documentation, standard operating procedures (SOPs), and knowledge base articles
• Deliver user guidance, training materials, and best practices to improve adoption and effective use of Google Workspace tools
• Support audits, inspections, and reporting requirements related to system usage, access, and compliance

• Bachelor’s degree (BA/BS) or 4 additional years of relevant work experience
• Minimum of 5+ years of experience in system administration, cloud services, or enterprise collaboration platforms
• Active DoDSecretclearance or higher. Candidates without a minimum of a Secret clearance willnot be considered. 
• Experience administering Google Workspace in a large enterprise or educational environment
• Strong knowledge of identity and access management, including integration with directory services such as Active Directory
• Familiarity with cloud security principles, including access control, data protection, and compliance frameworks
• Experience supporting geographically dispersed users in a global environment
• Strong troubleshooting, analytical, and problem-solving skills
• Excellent written and verbal communication skills

• Google Workspace Administrator Certification
• Experience supporting K-12 or higher education environments
• Familiarity with DoD cybersecurity frameworks (e.g., RMF, STIGs, IL requirements)
• Experience with scripting/automation (e.g., GAM, PowerShell, APIs)
• ITIL Foundation or similar service management experience

• Work is performed in a remote environment supporting a globally distributed user base.
• Standard work hours are Monday to Friday, 0730–1730 EST, excluding federal holidays. 
• Occasional after-hours support may be required for maintenance, deployments, or incident response.