Travel Arranger - NASA Goddard

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration and project management services for real-time, mission-critical defense systems.We are seeking aTravel Arrangerto support a NASA contract in Greenbelt, MD. 

Job Description:
Serve as a Travel Arranger and primary point of contact for all travel arranging activities, including domestic, foreign, in-kind, and invitational travel, ensuring compliance with Federal Government and NASA Agency policies, and resolving issues as they arise.

Key responsibilities include:

• Create, review, and track travel authorizations, amendments, vouchers, and maintain accurate travel records.
• Analyze and report on travel trends using Excel, the Travel Request Tool (TRT), and other tools as necessary.
• Prepare and review travel documents, ensuring proper grammar and accuracy before submission for electronic signatures and routing.
• Assist travelers with regulatory questions, inquiries, and provide high-quality customer service.
• Utilize systems such as Concur Government Expense (CGE), TRT, IdMAX, and MOSI to execute tasks efficiently.
• Coordinate travel arrangements, including reservations, rental cars, and the submission of travel requests and vouchers through the TMC, currently CGE.
• Support travel-related meetings, compile information for audits, and assist with reviews/audits.
• Maintain and update documentation in line with Federal Travel Regulations (FTR) and NASA Procedural Requirements (NPR) and processes.
• Manage No Cost Travel submissions, fund certifications, and travel authorization cancellations and de-obligations.
• Perform other duties as assigned.

Requirements:

• Ability to work two or more days per week on-site at NASA Goddard Space Flight Center.
• Ability to quickly adapt to changing environments and communicate a clear direction to employees and customers with urgency.
• Strong ability to make sound decisions quickly utilizing analysis, experience, and judgment.
• Ability to learn quickly and think critically to create innovative solutions for customer and employee needs.
• Government travel regulation and system experience preferred.
• Proficient knowledge of the Office 365 suite (Excel, Word, PowerPoint, Outlook, Teams).
• Outstanding proactive customer service with strong problem-solving skills and the ability to anticipate customer needs by recognizing areas of opportunity and quickly providing solutions.
• Must meet government NAC and citizenship/permanent residency requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job.

Education and Experience:

Bachelor’s degree and 2 years of experience or 5 years of experience in lieu of degree.