Senior Project Support Specialist - Earth Science Division, NASA HQ

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration, and project management services supporting mission-critical federal programs. We are seeking a highly motivatedSenior Project Support Specialistto support the Earth Science Division (ESD) within NASA's Science Mission Directorate (SMD) atNASA Headquarters.

Job Description

The Project Support Specialist provides expert-level executive, project, program, and operational support to different Elements within the Earth Science Division. This position serves as a trusted business partner to Earth Science Division leadership by coordinating executive operations, organizational priorities, strategic communications, travel management, program administration, and mission support activities.

Responsibilities

• Coordinate domestic and international travel utilizing Concur Government Edition (CGE), including invitational, sponsored, intern, and foreign travel in accordance with Federal travel regulations.
• Prepare travel authorizations, vouchers, travel estimates, and supporting documentation while monitoring travel activities and maintaining accurate travel records.
• Independently manage complex calendars, scheduling priorities, and executive engagements for the Executive Leadership.
• Coordinate visitor requests through EVAMS and NAMS, support foreign national visits, and serve as an escort when required.
• Coordinate executive logistics, conference room reservations, audiovisual support, Webex, Microsoft Teams, and hybrid meeting support.

• Coordinate program meetings, leadership meetings, science team meetings, workshops, community engagement activities, and organizational events.
• Track action items, assignments, and organizational deliverables to ensure timely completion.
• Maintain organizational calendars, distribution lists, and communication channels supporting Earth Action activities.
• Manage executive speaking engagement requests and coordinate supporting logistics.

• Draft, edit, proofread, and format executive correspondence, presentations, reports, briefing materials, and organizational communications.
• Prepare and route documentation through NASA administrative systems, including PAM, NCTS, HATS, and related enterprise systems.
• Organize and maintain SharePoint sites, records management systems, and electronic files while safeguarding Controlled Unclassified Information (CUI) and Personally Identifiable Information (PII).
• Maintain organizational databases, trackers, and reporting tools supporting program operations.

• Build collaborative relationships with NASA Headquarters organizations, NASA Centers, contractors, academia, industry partners, and external stakeholders.

• Evaluate existing business processes and recommend improvements that increase organizational efficiency.
• Develop, update, and maintain Standard Operating Procedures (SOPs), process documentation, and organizational reference materials.
• Support modernization initiatives, knowledge management efforts, and implementation of new administrative technologies.
• Recommend innovative solutions that improve communication, workflow management, reporting capabilities, and overall customer service.

Requirements

• Demonstrated experience supporting executive leadership within a complex Federal organization.
• Strong organizational, analytical, and project coordination skills.
• Outstanding written and verbal communication skills.
• Ability to independently manage multiple priorities while meeting competing deadlines.
• Demonstrated experience supporting executive-level meetings, workshops, conferences, and organizational events.
• Experience coordinating domestic and international Federal travel.
• Strong attention to detail with the ability to prepare, review, and edit executive-level documentation.
• Demonstrated initiative with the ability to anticipate organizational needs and solve problems independently.
• Advanced proficiency with Microsoft Office Suite, including Outlook, Teams, Excel, Word, PowerPoint, SharePoint, and Adobe Acrobat.
• Experience with NASA systems such as CGE, PAM, NCTS, HATS, EVAMS, NAMS, STRIVES, SATERN, and related enterprise applications is preferred.
• Ability to exercise sound judgment while handling confidential, sensitive, and pre-decisional information.
• Some travel may be required.
• Individual must meet government NAC and citizenship requirements for access to NASA GSFC. Extensive background investigation will be performed as a requirement of the job. 

Education & Experience

• Bachelor's degree plus four or more (4) years of related professional experience; or
• Eight (8) years of related professional experience in lieu of a degree.

Location

• Hybrid (4-5 days onsite)
• NASA Headquarters, 300 E Street SW, Washington, DC