
Executive Value Advisor
- AI
- ServiceNow
- SAP
- Salesforce
- ERP
- CRM
- Lean Six Sigma
- Health insurance
We are seeking anExecutive Value Advisor (EVA) to join ARIS in the UAEto lead strategic advisory across our most complex global enterprise accounts.
In this role, you will serve as thecustomer's dedicated strategic advisor, translating business priorities into governed process outcomes and helping organizations build compounding value as they mature from initial foundation through transform maturity stages.EVA is the senior customer-facing role within the Success Package offering, our new subscription-based advisory service.
You will be working at the intersection of business strategy, operational excellence, and process technology, you will help customers turn process intelligence intomeasurable business impact in the era of Agentic AI.Reporting to the VP of Customer Value, you will act as a trusted advisor to enterprise leaders, shaping how organization’s scale their transformation initiatives with confidence and control.
Essential Functions
- Lead value-led advisory engagements: translate customer strategy into measurable success plans, milestones, and KPIs
- Build trusted advisor relationships at senior/executive level; run Executive Business Reviews and Periodic Value Reviews
- Guide customers through the full value journey from adoption to AI-ready scale
- Define, validate, and communicate ROI through value hypotheses and economic storytelling
- Build executive-ready business cases that secure funding and buy-in
- Connect usage/adoption data to business outcomes for exec audiences
- Develop deep understanding of customer priorities to position ARIS capabilities correctly
- Run strategic initiative prioritization sessions and E2E process-outcome mapping assessments
- Deliver Product Roadmap Briefings and Agentic AI use-case opportunity mapping
- Engage C-suite/senior leadership to influence decisions and secure commitment
- Deliver structured executive briefings on readiness and strategy
- Act as internal voice of the customer across product, delivery, commercial teams
- Represent ARIS as a thought leader in Process Intelligence (BPM, process mining, Agentic AI)
- Coach/mentor customer teams; build internal Process Intelligence champions
- Guide customers on process governance and accountability frameworks
- Assess organizational change-readiness and design enablement roadmaps with the CSM
- Ensure value realization evidence is captured, structured and communicated in a way that justifies continued and expanded investment
Requirements
- 7+ years in enterprise software pre-sales, solution consulting, or value engineering / customer success at a vendor (e.g., Celonis, ServiceNow, SAP, Salesforce, Microsoft) or top-tier consultancy
- Ability to connect transformation initiatives to measurable financial/operational outcomes
- Experience defining operating models / CoE structures for scalable adoption and governance
- Experience building and presenting value propositions and business cases
- Comfort engaging executive-level stakeholders across business and IT
- Familiarity with enterprise systems (ERP, CRM, HCM) and cross-system processes
- Understanding of how AI/agentic AI is reshaping process landscapes and operating models
- Ability to bridge business architecture with solution capabilities
- Exceptional presentation and storytelling skills; ability to simplify complex topics
- Strong cross-functional collaboration (sales, product, marketing)
- Bachelor's degree in business, engineering, computer science, information systems, or equivalent experience
- Fluent in English
Nice-to-Haves
- Background in BPM, process intelligence, process mining, digital transformation, or enterprise platforms
- Direct experience with ARIS
- Experience building Agentic AI agents
- Industry vertical depth (Financial Services, Manufacturing, Pharma & Life Sciences, Energy & Utilities, Public Sector)
- Certifications/background in Process Excellence, Lean, Six Sigma, or business architecture
Benefits
- Comprehensive private medical insurance (Cigna) for you and eligible dependents — maternity, dental, vision, mental health and prescription cover, with pre-existing conditions covered from day one
- Group life insurance with additional covers
- Global Rescue membership — 24/7 medical, travel and security assistance anywhere in the world
- 25 working days' annual leave to start, rising to 30 with tenure — on top of UAE public holidays
- Paid maternity, paternity and parental leave
- Hybrid and flexible working within the UAE
- ARIS Academy from day one — structured onboarding plus thousands of technical, product and leadership courses
- Company-provided laptop and mobile
- Business travel insurance and relocation support
- Employee Assistance Program (EAP) and mental health support
- €700 one-time home office setup contributionÂ
Executive Value Advisor · ARIS