Senior Manager, Enterprise Accounts

Who we are looking for:

ACV is seeking a high-impact Senior Manager, Enterprise Accounts to partner with leadingautomotive dealer groups and drive measurable improvements in inventory performance, vehicle acquisition, and retail and wholesale strategy. The SEAM will operate as a strategic advisor to majordealer group executives, major dealership operators helping them run a more profitable used vehiclebusiness by leveraging the full ACV ecosystem—ACV Max, ClearCar, ACV True360, ACV Viper, ACVTransport and ACV Auctions. In addition to managing a portfolio of enterprise dealer relationships, thisrole plays a critical leadership function by managing, mentoring and developing an area team of AccountManagers, ensuring consistent execution and performance across accounts.

What you will do:

• Serve as the primary owner for major dealer group relationships, acting as a strategic advisor on
• inventory, acquisition, pricing, merchandising, and profitability.
• Build trusted partnerships with Dealer Principals, General Managers, Used Car Directors, and
• Regional/Platform VPs.
• Develop and execute short- and long-term account growth strategies.
• Drive inventory performance improvements, including group inventory optimization, retail pricing,
• merchandising, vehicle appraisal, inventory turn, days to sale, pricing discipline, and aging
• management.
• Translate ACV data and insights into actionable dealership strategies and conduct root-cause
• analyses for underperforming inventory.
• Coach dealership teams to improve execution and accountability.
• Expand dealer acquisition strategies through ACV ClearCar and ACV Viper, identifying gaps and
• implementing action planning to improve sourcing efficiency.
• Optimize dealer wholesale remarketing strategies and increase ACV’s share of dealer wholesale
• volume.
• Drive adoption of ACV tools across dealership operations and deliver in-store training, virtual
• sessions, and performance reviews.
• Lead Quarterly Business Reviews (QBRs) and executive check-ins, presenting insights on
• inventory performance, acquisition effectiveness, platform utilization, and profitability
• opportunities.
• Lead, coach, and develop an area team of Account Managers through 1:1s, ride-alongs,
• performance and pipeline reviews, and targeted development plans.
• Identify and execute account expansion opportunities, partnering with ACV Enterprise and Field
• Sales teams to drive product adoption, market rooftop expansion, and increased platform
• utilization.
• Own renewal strategy and customer retention, acting as an escalation point for data integrations,
• platform issues, and operational disruptions.
• Maintain accurate CRM (Salesforce) records, tracking account performance, growth
• opportunities, and risk indicators, delivering insights to leadership.
• Perform additional duties as assigned.

What you will need:

• Ability to read, write, speak and understand English.
• Minimum Education Level: Bachelor's degree or equivalent experience in business, automotive,
• or related field.
• Minimum Experience: 5+ years in automotive account management or related enterprise role.
• Minimum Leadership Experience: 6+ years experience
• Remote/In-Office: Hybrid (with significant travel)
• Time spent traveling for work Up to 75%
• Strong understanding of automotive dealership operations, with an emphasis on used vehicle
• focus preferred.
• Experience managing enterprise or multi-location accounts.
• Proven ability to consult with senior dealership leadership and translate data into actionable
• strategies.
• Experience leading, coaching, and mentoring teams.
• Strong analytical, communication, and presentation skills.
• Experience with internal CRM tools (Salesforce preferred)

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